AES-HM76Z1FL User Manual
52
Acrosser Technology Co., Ltd.
• Ensure the DC 12V output correctly connect to the system.
• Attempt to use a different electrical outlet or a different adapter.
• If your system can not power on via ATX PSU, below are some steps you can
fellow to attempt to correct this problem.
• ATX PSU has some protections. Ensure that PSU PS_ON# signal connect to
GND and the PSU output DC 12V to the system.
• Because the system only use DC 12V, it will not consume 3.3V and 5V
output. Some PSUs could mis-judge the situations and stop any voltage
output.
• Ensure the DC 12V output correctly connect to the system.
• Attempt to use a different electrical outlet or a different PSU.
Q 7. No display when power on?
• Make sure all cables are connected correctly and the power has been turned on:
• Restore CMOS default setting via CMOS headers, then reboot the system.
• If the problem still exist, please keep the necessary components (e.g. CPU,
memory, keyboard and HDD) for testing:
• If the system could power on well with the above conguration, please plug back
the other components one by one to nd out which one may cause this problem.
• If the system still could not power on, please listen if there is any warning beeps.
• Memory issue:
• Clean the Golden Finger of memory.
• Clean the memory slots.
• Leave only one memory stick to test.
• If convenient, please change different memory modules to test again.
• CPU issue:
• Check whether the CPU is in our supported CPU.
• Check whether there are any damagers of your CPU or CPU socket.
• Check whether the CPU fan is correctly connected.
• If the problem still exist, please contact Acrosser FAE or authorized sales
channels.
Q 8. Where is the serial number located on my system?
• The serial number (S/N) is an alpha-numeric character located on the bottom or
side chassis.
(for reference only)
