Problems Causes
The appliance vibrates, is
noisy:
• all packaging have not been removed from the appliance (see “Installation”),
• the appliance isn’t level and is unbalanced (see “Installation”),
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum, the load is too small,
• the appliance is in running in period, noise will disappear with time.
The wash cycle is much too
long:
• the water inlet filters are dirty (see “Care and cleaning ”),
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent) and the
washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been added to
distribute washing more evenly in the drum.
The appliance stops during a
wash cycle:
• the water or electricity supply is defective,
• a “Rinse hold” has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle:
• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.
Softener runs directly into
the drum when filling the
dispenser box:
• you have gone past the MAX indicator.
The drainage pump runs
constantly, even when the
appliance is inactive:
• the anti-flooding security system has been activated, please proceed as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
The “Start/Pause” pushbut-
ton
1)
flashes red
2)
:
• the lid is not closed properly,
• the drainage filter is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation"),
• the drainage pump is blocked,
• the standpipes blocked,
• the water tap is closed, the water supply has been cut off.
1) On some models, the audible signals can sound
2) After solving any problems, press "Start/Pause" pushbutton to restart the interrupted programme.
Detergents and Additives
Only use detergents and additives designed for use in a
washing machine. We do not recommend mixing different
types of detergents. This may spoil the washing. There are
no restrictions on the use of powder detergents. Liquid
detergents must not be used when a prewash has been se-
lected. For cycles without prewash, pour the liquid deter-
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