24
TROUBLESHOOTING GUIDE
Depending on the model, your washing machine is
equipped with various automatic safety functions. This
enables faults to be detected in good time and the
safety system can react appropriately. These faults are
frequently so minor that they can be removed within a
few minutes.
The appliance will not start, no lamp lights up.
Check whether:
•
the mains plug is inserted into the socket
•
the wall socket is functioning correctly (use a table
lamp or similar) to test
the washing machine will not start...
(varies according
to model)...
and the “Start” or “Start/Pause” light
(depending on model) flashes
Check whether:
•
the appliance door is properly closed (child safety)
•
the “Start” or “Start/Pause” button has been
pressed
...and the “Start” or “Start/Pause” light (depending
on model) goes on
(for models with a digital display a dash
appears here)
.
Check whether:
•
a programme has been selected
•
the door is correctly closed
...and the “On/Off” lamp goes on (depending on
model).
Check whether:
•
the appliance door is properly closed (child safety)
•
the tap is turned on (see also “Fault in the water
supply/safety hose”)
•
a programme has been selected
The washing machine stops during the
programme
(varies depending on model)
.
Check whether:
•
the “Rinse Hold” light flashes, or the “Rinse Hold”
button has been pressed; terminate this special
option by pressing the button
•
another programme has been selected and the
“Start” or “Start/Pause” button (depending on
model) is flashing. Reselect the desired programme
and press the “Start” or “Start/Pause” button
•
the door has not been closed before pressing the
“Start” or “Start/Pause” button.
Open and close the door again and press the “Start”
or “Start/Pause” button.
•
the “On/Off” button has been pressed and the light
is on
•
the washing machine safety system has been
activated (see “Fault Indicators” table)
Detergent and additive product residues in
dispenser at end of wash.
Check whether:
•
the siphon is correctly installed and clean (see
“Care And Maintenance”)
•
sufficient water is entering. The mesh filters in the
water connection could be blocked (see “Care And
Maintenance”)
•
when using powder detergent beforehand the
coloured insert for dosing liquid detergent has been
removed from the dispenser
The washing machine vibrates during the spin
cycle.
Check whether:
•
the washing machine is level and standing firmly on
all four feet
•
the transport bolts have been removed. Before
using the washing machine, it is imperative that the
transport bolts are removed
Final spin results are poor.
The washing machine has an unbalance detection and
correction system. If individual heavy items are loaded
(e.g. a bathmat or bathrobe), this system may reduce
the spin speed automatically or even interrupt the spin
completely if it detects too great an imbalance even
after several spin starts, in order to protect the washing
machine.
•
If the laundry is still too wet at the end of the cycle,
add smaller articles of laundry and repeat the spin
cycle
•
Excessive foam formation may prevent spinning.
Observe correct detergent dosages
•
Check wether spin speed is deselected, no spin
speed indication lamp lights up (if existing -
depending on model)
Fault display table
Luminous display
Spin
speed
lights
Digital display
(if fitted)
Fault description
“Water tap” flash “H” and “F” “Fault in water supply”
“Pump” flash “P” and “F” “Draining fault”
- flash from “F4” to “F16” “Fault in an electrical component”
“Water Stop” flash “A” and “F” “Water Stop fault”
5GB10074.fm Page 24 Wednesday, June 23, 2004 12:01 PM
