
GB9
TROUBLESHOOTING GUIDE
Yourwashingmachineisequippedwithvariousautomaticsafetyfunctions.Theseenablefaultstobe
detectedingoodtimeandthesafetysystemcanreactappropriately.Thesefaultsarefrequentlysominor
thattheycanberemovedwithinafewminutes.
Problem Causes - Solutions - Tips
Appliance does not start,
no indicators are on
• Plugisnotproperlyinsertedinsocket.
• Socketorfusedoesnotfunctioncorrectly(useatablelamporsimilar
appliancetotestit).
Appliance does not start
although “Start(Pause)”
has been pressed
• Doorisnotproperlyclosed.
• The“Childlock/Lockbuttons”featurehasbeenactivated(ifavailable
onyourmodel).Tounlockthebuttons,pushthetwobuttonsmarked
withthekeysymbolsimultaneouslyandholdthematleastfor3seconds.
Thekeysymbolonthedisplaydisappearsandtheprogrammecanbe
started.
Appliance stops during the
programme, and the
“Start(Pause)” indicator
blinks
• “Rinsehold”isactivated.Press“Start(Pause)”tospinthelaundry.For
drainingthewaterwithoutspinning,select“Drain”programme(ifavail-
able)orpressthe“Reset/Drain”buttonforatleast3seconds.
• Programmehasbeenchanged-reselectdesiredprogrammeandpress
“Start/Pause”.
• Programmehasbeeninterruptedandeventuallydoorhasbeenopened
-closedoorandrestartprogrammebypressing“Start(Pause)”.
• Theappliance’ssafetysystemhasbeenactivated(see“Failureindicators”
inyourprogrammechart).
• Watertapisnotopenedorwaterinlethoseiskinkedorblocked(“Water
tapclosed”indicatorblinks).
Detergent dispenser
contains residues from
detergent and/or additives
• Waterenteringisnotenough;themeshfiltersofthewatersupplycould
beblocked(see“CareAndMaintenance”).
Appliance vibrates during
spin cycle
•Transportboltshavenotbeenremoved;before using the machine, it is
imperative that the transport bolts are removed.
•Applianceisnotlevel/notstandingfirmlyonallfourfeet(seeseparate
“InstallationGuide”).
Final spin results are poor
• Unbalanceduringspinningpreventedspinphasetoprotectthewashing
machine(see“Unbalanceduringspinning”).
• Excessivefoamformationpreventedspinning;selectandstart“Rinse&
Spin”programme.Avoidexcessivedetergentdosing(see“Detergents
AndAdditives”).
• “Spin”buttonhasbeensettoalowspinspeed.
“Unbalance during spinning”
The “Spin/Drain” indicator
in the programme flow bar
blinks, or the spin speed on
the display blinks, or the spin
speed indicator blinks after
the end of the programme
(depending on the model).
The laundry is still very wet.
Unbalanceofthelaundryloadduringspinningpreventedthespinphase
toavoiddamagesonthewashingmachine.Thisiswhythelaundryisstill
verywet.
Reasonforunbalancecanbe:smalllaundryloads(consistingofonlyfew
quitebigorabsorbentitems,e.g.towels),orbig/heavylaundryitems.
• Ifpossibleavoidsmalllaundryloads.
• Itishighlyrecommendedthatyouaddotherlaundryitemsofdifferent
sizeswhenwashingabigorheavypieceoflaundry.
Ifyouwanttospinthewetlaundry,addmorelaundryitemsofdifferent
sizes,andsubsequentlyselectandstartthe“Rinse&Spin”programme.
The washing machine is at a
standstill for several minutes
in the middle of a running
programme; the wash
programme seems not to
proceed
Normalfunctionofthewashingmachineusedforoptimizingtherinsephase.
Onereasonforsuchapausecanbethatyoumighthaveusedtoomuchdeter-
gent;thewashingmachineautomaticallyinterruptstheprogrammetohave
thefoamreduced.Thisstandstillmayberepeatedseveraltimesuntilthe
foamreductionissufficienttocontinuethewashcycle.Ifthefoampersists,
thered“Service”indicatorwilllightupandthedisplayshows“F18”or“Fod”
-refertotheinstructionsconcerningthe“Service”indicationonthenext
pagesinthiscase.