70
Dealing with Problems (Summary)
●Disk Operations
●Touch Pad
●Touchscreen (Only for models with touchscreen)
●Sound
●SD Memory Card
Cannot read/write to a floppy
disk
●Has the floppy disk been correctly inserted?
●Has the floppy disk been correctly formatted?
●Your floppy disk content may be corrupted.
Unable to write to a disk
●Is the floppy disk write-protected?
How to format a floppy disk is
unclear
●Windows 2000
Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the
disk volume and format type, start formatting.
Windows XP
Select [Format] in [start] - [My Computer] - [3 1/2 Floppy (A:)] - [File].
After confirming the disk volume and format type, start formatting.
Unable to read/write to the hard
disk
●Your drive or file may not have been properly set.
●Check to see if the hard disk is full. If it is full, delete unnecessary files.
●Your hard disk content may be corrupted. Contact your technical support office.
When the previous item is not
the cause
●Try testing another drive or media.
Unable to input using the touch
pad
●Has the Setup Utility been used to set [Touch Pad] to [Enable]?
●When external mouse drivers are installed, the touch pad may not be used.
●Has the touch pad driver been properly installed?
Unable to input by touching the
display
●When mouse drivers are installed (e.g., Intellimouse), the touchscreen is unable to
be used.
●Has the touchscreen driver been properly installed?
●It is necessary to perform [Calibration] to point correctly with the stylus included with
the computer.
The sound is not heard
●Try changing the mute by pressing
Fn
+
F4
or
Fn
+
F6
.
Volume does not change when
Fn
FnFn
Fn
+
F5
F5F5
F5
or
Fn
FnFn
Fn
+
F6
F6F6
F6
is pressed
●If the Windows sound function is not active, the volume will not change even if is
displayed.
The audio is distorted
●Audio distortion may occur when operations are performed by pressing
Fn
in
combination with another key. Stop playing and start again.
Cannot use SD memory card
security function
●The SD memory card must be set up in order to use the security function
(
page 37).
Windows XP
Cannot log on with the SD
memory card
●If you change the setting for Language for non-Unicode programs after the check
mark has been added in [Use when logging on to Windows] under [SD Card
Settings] - [Setting for this SD card], remove the check mark from [Use when
logging on to Windows] under [SD Card Settings] - [Setting for this SD card], and set
the user name and password again. (
page 37)
