Dealing with Problems (Summary)
Starting Up
Try the steps listed below.
1 Power off the computer, and then power it on again.
2 When [Press spacebar NOW to ...] is displayed, press the space key.
3 When [Hardware Profile/Configuration Recover Menu] is displayed, follow' the on-screen
instructions.
Display
No display after powering on
When there is no display to an external display,
• Check your cable connection to the external display.
• Confirm your display is powered on.
• Check the settings for your external display.
Try changing the display by pressing ( Fn ) + '
i ) This combination does not w'ork w'hen the computer is in the Dual-
Display Mode.
When displaying only through an external display, if the computer is shut down by using
the standby or hibernation function, there will be no display on the LCD unless the exter
nal display is connected when operations are resumed. In this case, connect the external
display or press C Fn ) + ( F3 ).
t Wiliubivflfiin ) This combination does not w'ork when the computer is in the Dual-
Display Mode.
The power has not been
turned off, but after a cer
tain period of time, there is
no display
• Has the computer been set to the pow'er-saving mode?
To resume operation of your computer from the condition the power of the display is oft'
(for energy conser\'ation purposes), press any key unrelated to the direct triggering of a
selection, like ("CtrD.
• To save power, your computer may have automatically entered the standby or hiberna
tion mode. (Gr” '^ntia“ “Computing On the Road”) Press the power switch.
The cursor does not move in
scrolling area of the touch
pad
When the Microsoft*^ IntelliMouse"^ Wheel mode or the original mode is set for the touch
pad, only scroll operations are possible for the right part or bottom part of the touch pad. In
this case, cursor operations are possible by using the w'ork surface excluding the right part or
bottom part. When no mode is set, the entire surface of the touch pad can be used for cursor
operations.
The cursor cannot be con
trolled
Restart the computer by using the keyboard (e.g.,|
An afterimage appears (e.g,,
green, red, and blue dots
remain on the display) or
there are dots not display
ing the correct colors.
If an image is displayed for a prolonged period of time, an afterimage may appear. This
is not a malfunction. The afterimage will disappear when a dift'erent screen is displayed.
High-precision and advanced technologies are necessary in the production of color liquid
crystal displays (color LCDs). Therefore, if 0.002% or less of the picture elements either
fail to light or remain constantly lit (that is, more than 99.998% of elements are function
ing properly), no defect is considered to exist.
The external display no
longer displays properly
When an e.xternal display not compatible with the power saving mode is used with the
computer, the external display may no longer display properly when the computer enters the
condition the pow'er of the display is OFF (for energy conservation purposes). In such
cases, turn oft'the power to the external display.
The screen becomes disor
dered
• Changing the number of colors of the display may affect the screen. Restart the computer.
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When using Dual-Display mode, use the same display colors for the external display as
those used by the LCD.
The display destination of
the screen cannot be
changed with the
dD+CED keys
In the following cases, the setting cannot be changed with theC Fn ) + ( F3 )kevs.
• When either the internal LCD or external display is set to [Secondary] in [Displays] of
Display Properties.
When the computer is in the Dual-Display mode.
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