Troubleshooting
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Getting help on the Web
For more troubleshooting information:
Get help with wireless networking. www.kodak.com/go/inkjetnetworking
Search our knowledge base of Questions
and Answers.
www.kodak.com/go/hero6_1support
Download the latest firmware and software
for optimal printer performance.
www.kodak.com/go/hero6_1downloads
Check the Extended User Guide for detailed
instructions and the recommended system
requirements.
www.kodak.com/go/hero6_1manuals
Get help with problems you cannot resolve. Contact Kodak at
www.kodak.com/go/contact and have the
following information available:
– Kodak Service Number (located
inside the printer when you open
the printer access door)
– Printer model number (located on
the control panel above the LCD)
– Computer model, operating
system, and version of Home
Center Software
