4
specifications
)HDWXUHV
Warranty
•
3-year, next-business day, onsite limited warranty from HP or
authorized resellers (standard business hours) worldwide
•
Prefailure notification on key system components
HP SupportPack Options
•
Reactive Bundle NT Solution, 1 year (includes Priority
Recovery & 6-Hour Hardware Call-to-Repair Commitment)
•
Priority Recovery Add-on for BackOffice, 1 year
•
1-year, onsite within 4-hour response (standard business
hours)
•
1-year, onsite within 4-hour response (24 hours/day,
7 days/weeks)
•
3-year, onsite within 4-hour response (standard business
hours)
•
3-year, onsite within 4-hour response (24 hours/day,
7 days/weeks)
•
3-year, Hardware Call-to-Repair Commitment within 6 hours
(24 hours/day, 7 days/weeks)
•
Onsite installation and network configuration
•
HP rebate program for any hardware support contract with
utilization of the HP TopTools Remote Control card.
1
H1932BA
H1936BA
H2845E
H2846E
H5516A
H5515A
H1822A
H5751A
—
HP Personalized System Support
•
OS/NOS/LAN/WAN support, desktop and server applications
•
Phone-in support
•
Proactive Services
•
Standard Recovery, NOS phone-in
1
•
Standard Recovery, Application phone-in
1
•
Standard Recovery, Proactive Management
1
•
Standard Recovery, Proactive Support
1
H1847AA
MSTOSNUZ+T00
H14500AA+T00
H2217AA
H2216AA
H2219AA
H2218AA
1
Available in North America only
