16
Troubleshooting
Whenevertheappliancefailstoworkproperly,checkforasolutionfromthefollowinglistbeforecallingforAssistance
Problem: Possible causes / Solutions:
The dishwasher does not start or
cannot be controlled.
• Switch off the appliance by pressing the ON/OFF button, switch it back on after
approximately one minute and reset the cycle.
• The appliance has not been plugged in properly.
• The dishwasher door has not been shut properly.
The door won’t close.
• The lock was released. Strongly push the door until a “clacking” noise is heard.
No water drains from the
dishwasher.
• The dishwasher cycle has not yet nished.
• The water inlet hose is bent (see Installation).
• The drain duct is blocked.
• The lter is clogged up with food residues.
The dishwasher makes excessive
noise.
• The dishes are rattling against each other or against the sprayer arms.
• An excessive amount of foam has been produced: the detergent has not been measured
out correctly or it is not suitable for use in dishwashers (see Start-up and use).
The dishes and glasses are
covered in a white lm or limescale
deposits.
• The level of rened salt is low or the dosage setting is not suited to the hardness of the
water (see Rinse aid and salt).
• The lid on the salt dispenser is not closed properly.
• The rinse aid has been used up or the dosage is too low.
The dishes and glasses are
streaked or have a bluish tinge.
• The rinse aid dosage is too high.
The crockery has not been dried
properly.
• A wash cycle without a drying cycle has been selected.
• The rinse aid has been used up or the dosage is too low (see Rinse aid and salt).
• The rinse aid dispenser setting is not suitable.
• The crockery is made from non-stick material or plastic.
The dishes are not clean.
• The racks are overloaded (see Loading the racks).
• The crockery has not been arranged properly.
• The spray arms cannot rotate freely.
• The wash cycle is too gentle (see Wash cycles).
• An excessive amount of foam has been produced: the detergent has not been measured
out correctly or it is not suitable for use in dishwashers (see Start-Up and Use).
• The lid on the rinse aid compartment has not been shut correctly.
• The lter is dirty or blocked (see Care and maintenance).
• The rened salt level is low (see Rinse aid and salt).
• Switch off the appliance by pressing the ON/OFF button. Shut off the water tap to
eliminate the risk of ooding and remove the plug from the electrical socket.
Make sure the water inlet lter has not become blocked by impurities (see “Care and
maintenance” chapter).
The dishwasher does not take any
water in - Tap shut-off alarm
(indicator light ON/OFF ashing;
H2O and tap symbol displayed; F 6
appears after a few seconds).
• There is no water in the mains supply.
• The water inlet hose is bent (see Installation).
• Turn on the tap and the appliance will start after a few minutes.
• The appliance lock has been activated because no action was taken when the beeps
sounded.
Switch off the appliance using the ON/OFF button, turn on the tap and switch the
appliance back on after a few seconds by pressing the same button. Re-program the
appliance and restart the wash cycle.
Clogged lter alarm
The “lter” symbol on the display will
light up.
• Make sure the wash cycle has ended, open the dishwasher door and clean the cup
lter and stainless-steel lter (see “Care and maintenance” chapter). The “blocked lter”
symbol will go off when the following cycle starts.
*Onlyavailableinselectedmodels.
