1. Click Start ® Control Panel® Hardware and Sound® Scanners and Cameras.
2. If the scanner is listed, Windows recognizes the scanner.
Windows XP:
1. Click Start® Control Panel® Printers and Other Hardware® Scanners and Cameras.
2. If your scanner is listed, Windows recognizes the scanner.
Reinstall the scanner driver — See the scanner documentation for instructions.
Sound and Speaker Problems
No sound from speakers
Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers. If your speakers have volume controls,
adjust the volume, bass, or treble to eliminate distortion.
Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
Disconnect headphones from the headphone connector — Sound from the speakers is automatically disabled when headphones are connected to the
computer's front-panel headphone connector.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
Run the speaker diagnostics
Reinstall the sound driver — See your computer's Setup and Quick Reference Guide for instructions on reinstalling software.
Run the Hardware Troubleshooter — See Hardware Troubleshooter.
No sound from headphones
Check the headphone cable connection — Ensure that the headphone cable is securely inserted into the headphone connector (see your computer's Setup
and Quick Reference Guide for illustrations identifying each connector).
Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
Video and Monitor Problems
The screen is blank
NOTICE: If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards;
however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location. For information about your
graphics card, go to support.dell.com.