CADILLAC SHIELD
THE STANDARD OF
LUXURY OWNERSHIP
ROADSIDE ASSISTANCE
Cadillac offers more years of Roadside Assistance
standard than any leading luxury brand, with
services for 6 years or 110,000 km.
1
The program
provides lock-out, towing, refueling services
and more.
COURTESY TRANSPORTATION
This Cadillac program provides alternate
transportation and/or reimbursement of certain
transportation expenses if your Cadillac requires
warranty repairs for 6 years or 110,000 km.
1
WARRANTY PROTECTION
Cadillac’s 6-year or 110,000-km
1
Powertrain
Warranty offers more years and miles standard
than BMW and Mercedes-Benz. In addition,
our 4-year or 80,000-km
1
Bumper-to-Bumper
Warranty covers repairs on your entire vehicle,
including parts and labor, to correct problems in
materials or workmanship.
PREMIUM CARE MAINTENANCE
Standard on every new Cadillac is the Premium
Care Maintenance program. It covers routine
oil changes, tire rotations, certain air filter
replacements and a thorough multipoint vehicle
inspection for 4 years or 80,000 km.
2
The standard one-year Directions & Connections
Plan allows you to push one button to connect with a
live Advisor to find the things and places you want.
Get directions or a diagnostics check while you drive.
Make calls safely with both hands on the wheel, and
control your vehicle with the RemoteLink
®3
mobile
app. And, as always, get help immediately in a crash
or an emergency. These are just a few examples of
the level of personal service we think you deserve as
a Cadillac owner.
DIAGNOSTICS BY ONSTAR
®
With the most comprehensive diagnostics
4
from
OnStar, maintaining your Cadillac can be as simple
as checking your email or your OnStar RemoteLink
3
mobile app. Every month, you can receive an email
with the status of key operating systems, or push
your OnStar button for a real-time diagnostics
check on demand.
We set out to create the ultimate customer experience. The result is Cadillac Shield, and it backs every vehicle we sell.
From innovations like Remote Vehicle Diagnostics and advanced mobile apps to our Premium Care Maintenance program,
Cadillac Shield gives luxury owners everything they need.
EMERGENCY BY ONSTAR
With Automatic Crash Response,
5
in most crashes,
built-in sensors can automatically alert an OnStar
Advisor who is immediately connected into your
Cadillac to see if you need help sent to your exact
location. Other OnStar emergency services include
Injury Severity Predictor and First Assist, which
ensure you quickly get the help you need when
seconds matter most. All Cadillac models come with
1 year of OnStar service standard.
NAVIGATION BY ONSTAR
®
Just push the OnStar button, and an Advisor can
download voice-guided turn-by-turn directions
6
to
your Cadillac, and a voice will call out every turn, or
send them to your navigation system, if equipped.
You can also plan routes using MapQuest.com
®
and
send them to your Cadillac.
SECURITY BY ONSTAR
If you’ve reported your Cadillac stolen, OnStar
can use GPS technology to help authorities quickly
locate and recover it. An OnStar Advisor can further
assist authorities by sending a remote Stolen Vehicle
Slowdown
®7
signal to your vehicle to slow it down.
Advisors can also enable a Remote Ignition Block,
7
making it impossible to restart a stolen vehicle
once it has been turned off.
CONNECTIONS BY ONSTAR
Available Hands-Free Calling
8
capability from
OnStar allows you to make and receive calls safely
from your Cadillac. With the OnStar RemoteLink
®3
mobile app, you can access real-time information
and control your Cadillac from anywhere you
have cellphone service. Now you can even find a
destination with RemoteLink
3
and send directions
right to your vehicle.
A WORD ABOUT THIS BROCHURE
Some of the equipment shown or described throughout this brochure
may be available at extra cost. We have tried to make this brochure
comprehensive and factual. We reserve the right, however, to make
changes at any time, without notice, in prices, colours, materials,
equipment, specifications, models and availability. Specifications,
dimensions, measurements, ratings and other numbers in this
brochure and other printed materials provided at the dealership
or affixed to vehicles are approximates based upon design and
engineering drawings and prototypes and laboratory tests. Your
vehicle may differ due to variations in manufacture and equipment.
Since some information may have been adapted since the time of
printing, please check with your Cadillac dealer for complete details.
General Motors of Canada Limited reserves the right to lengthen or
shorten the model year for a product, for any reason, or to start and
end model years at different times.
A WORD ABOUT ASSEMBLY
Cadillac vehicles are equipped with engines and components
produced and assembled by different operating units of General
Motors, its subsidiaries and suppliers, and these engines and
components may change or be obtained from different sources from
time to time. All such engines and components are approved for use
in Cadillac vehicles. Certain equipment ordered may be unavailable at
the time of assembly, and we suggest that you verify that your vehicle
includes the equipment you ordered, or if there are changes, that they
are acceptable to you.
A WORD ABOUT CORROSION
Cadillacs are designed and built to resist corrosion. All body sheet-
metal components are warranted against rust-through corrosion for
6 years. There is no deductible for rust-through repairs. Application
of additional rust-inhibiting materials is not required under the
corrosion coverage and none is recommended.
TRADEMARKS
The marks appearing in the Cadillac brochure including, but not
limited to, General Motors, GM, Cadillac, the Cadillac badge,
Escalade and their respective logos, emblems, slogans and vehicle
model names and body designs; and other marks such as Cadillac User
Experience, CUE, ECOTEC, Magnetic Ride Control, StabiliTrak and
Twilight Sentinel are trademarks of General Motors and/or General
Motors of Canada Limited, its subsidiaries, affiliates or licensors.
OnStar, the OnStar emblem and OnStar RemoteLink are registered
trademarks of OnStar, LLC.
TheftLock is a registered trademark of Delphi Technologies, Inc.
TREMEC is a registered trademark of The Kuo Group.
Bose is a registered trademark of the Bose Corporation.
Radio Data System (RDS) is a registered trademark of the
U.S. National Association of Broadcasters.
SiriusXM, the SiriusXM logo, channel names and logos are
trademarks of SiriusXM Radio Inc.
App Store is a service mark of Apple, Inc.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S.
and other countries.
Android is a trademark of Google Inc.
BlackBerry is a registered trademark of Research In Motion, Limited.
Bluetooth is a registered trademark of Bluetooth SIG Inc.
Brembo is a registered trademark of Brembo S.p.A.
Recaro is a trademark of RECARO GmbH & Co.
Windows is a trademark of Microsoft Corporation.
© 2013 General Motors of Canada Limited. All Rights Reserved.
All text, images, graphics and other materials in the Cadillac brochure
are subject to the copyright and other intellectual property rights
of General Motors and/or General Motors of Canada Limited. These
materials may not be reproduced, distributed or modified without the
express written permission of General Motors and/or General Motors
of Canada Limited.
1. Subject to eligibility.
2. Program subject to change.
3. Conditions and limitations apply.
ACQUISITION OPTIONS
In addition to the many exclusive privileges of Cadillac ownership,
General Motors of Canada has created a range of supplementary
support programs to enhance your ownership experience. Some of
these programs assist you in purchasing the Cadillac of your choice.
Others help protect you and your new Cadillac over the long term.
PURCHASING:
• Purchase Financing or Leasing — On-the-spot financing
at your GM dealership.
1
• The GM Card — GM cardholders may redeem up to $3,500
GM Card
®
Earnings (subject to Vehicle Redemption Allowances)
toward the Total Purchase Price on eligible new GM vehicles.
2
For full program details, please visit thegmcard.ca.
ADDITIONAL OWNERSHIP PROGRAMS:
• GM Protection Plan (GMPP) — The only extended service plan
backed by the resources and commitment of General Motors.
GMPP may be purchased at the time of sale or subsequently
during the New Vehicle Limited Warranty period.
3
INFORMATION RESOURCES:
You can obtain more information about Cadillac vehicles and
programs from your Cadillac dealer, or at these information centres:
• The Cadillac website at cadillac.ca.
• The Cadillac Contact Centre at 1-888-446-2000
(1-800-263-3830 for TDD users).
1 8 19
MYCADILLAC APP
9
The ingenuity of the Escalade doesn’t stop with
the vehicle. As a Cadillac owner, an advanced
complimentary app is available for your new car.
From virtually anywhere at any time, a few taps of
your finger on your iPhone or Android smartphone
let you access features like parking reminders,
Roadside Assistance and more. Plus, in conjunction
with the OnStar RemoteLink
3
app, you’ll have the
ability to remotely start your vehicle (when factory
equipped) from any place you have cell service and
lock and unlock your doors.
10
In addition, you can
access key diagnostic information, including fuel tank
level and range and remaining oil life.
1. Whichever comes first. See dealer for limited warranty
details. 2. Whichever comes first. See dealer for select
scheduled maintenance details. 3. Available on select Apple,
®
Android,™ BlackBerry
®
and Windows™ devices. Services
vary by device, vehicle and conditions. Requires active
OnStar service plan. 4. Capabilities vary by model. 5. Visit
onst ar.ca for coverage map, details and system limitations.
Services vary by model and conditions. OnStar acts as a link
to existing emergency service providers. Not all vehicles may
transmit all crash data. After complimentary trial period,
an active OnStar service plan is required. 6. Visit on star.c a
for coverage map, details and system limitations. Services
vary by model and conditions. 7. Services vary by model and
conditions. 8. Visit ons tar.ca for coverage map, details and
system limitations. Requires an existing OnStar contract and
prepaid minutes. 9. Requires iPhone or Android platform.
10. Requires active OnStar subscription.
