Notes
desktop. (Windows XP) You can find VAIO Support Agent by clicking Start
and then Help and Support.
Using advanced diagnostic technology, Sony’s VAIO Support Agent runs
scheduled protections of your applications, network settings, and other
important software settings. When your software is protected, you can
use VAIO Support Agent to repair software problems by restoring your
software to any of the previously protected states.
5. Sony Computing Support
This service provides instant access to information on commonly
encountered problems. Type a description of your problem, and the
Knowledge Database searches for the corresponding solutions online.
You can access Sony Computing Support at:
http://www.sony.com/pcsupport
.
6. Sony Fax-on-Demand
This service, which requires a fax machine or your fax software, provides
answers to commonly asked questions. You can use this automated
service to request a list of available topics, and then select the topics that
you want to receive. To contact the Sony fax-on-demand service, call: 1-
888-4-SONY-PC (1-888-476-6972).
7. Sony Customer Support
Software support is available free of charge for 90 days after the original
date of purchase. You can call and speak with a Sony Customer Support
Representative without using your computer by calling: 1-888-4-SONY-PC
(1-888-476-6972).
Sony Support
Web site: http://www.sony.com/pcsupport
Phone: 888-4-SONY-PC (888-476-6972)
Hours: 7 days a week, 24 hours a day
1
GHz denotes microprocessor internal clock speed; other factors may affect
application performance.
2
GB means one billion bytes when referring to hard drive capacity. Accessible
capacity may vary.
3
Your system may contain additional memory installed at the time of purchase.
4
Maximum speed for faxing is 14.4 Kbps. Your modem is capable of
downloading at 53 Kbps using V.90/K56flex. Your online service or Internet
Service Provider may not support this technology or operate at this speed.
5
Max. data communication/transfer speed per IEEE 802.11b standard. Speed
will be reduced under certain operating and environmental conditions.
6
Communication distance will be reduced under certain operating and
environmental conditions.
Pa
e 9 of 10VAIO® Com
uter S
ecifications
9/16/2002htt
://vsms.itd.sel.son
.com/es
ecTem
late.as
?BaseUnitID=604
