Adaptec by PMC Product Support
If you have questions about installing or using your Adaptec by PMC product, check this document
rst—you will nd answers to most of your questions. If you need further assistance, use the support
options listed below. To expedite your service, have your computer in front of you.
Technical Support Identication (TSID) Number
• Before contacting Technical Support, you need your product unique TSID number. The TSID number
identies your product and support status.
• The TSID number is included on a white, bar-coded label, like this example:
• It's recommended that you register your product so that you have easy access to your TSID when
contacting product support.
Note: The phone numbers below are subject to change. Please visit the Support
section of www.adaptec.com for the most up to date contact information.
North America
• Visit our Web site at www.adaptec.com.
• Search the Adaptec Support Knowledgebase (ASK) at ask.adaptec.com for articles, troubleshooting
tips, and frequently asked questions for your product.
• For support via e-mail, submit your question at ask.adaptec.com.
• To speak with a Technical Support Specialist, call +1 408 934 7274 or +49 89 4366 5544 or +44 845
266 8773.
Europe
• Visit our Web site at www.adaptec-europe.com.
• German: Call +49 89 43 66 55 22. For support via e-mail, submit your question at ask-de.adaptec.com.
• French: Call +49 89 43 66 55 33. For support via e-mail, submit your question at ask-fr.adaptec.com.
• English: Call +49 89 43 66 55 44. For support via e-mail, submit your question at ask.adaptec.com.
Japan
• Visit our Web site at www.adaptec.co.jp.
• Call 03-3367-3970 (fax). For support via e-mail, submit your question at ask.adaptec.co.jp
Australia
• Call +61-2-9503-1555.
Russia
• Visit our Web site at www.adaptec.com/ru-ru/.
• Call +7 499 918 7200 or +49 89 4366 5555. For support via e-mail, submit your question at
ask-ru.adaptec.com.
6Proprietary and Condential to PMC-Sierra, Inc.
Document No.: CDP-00276-01-A Rev. A, Issue:
Adaptec RAID Controller Command Line Utility User's Guide
