Grows with your business
• Up to 56 call-processing ports (16 phone lines, 32 digital stations,
eight analog stations)
• Up to eight dedicated analog ports for cordless phones, fax machines,
other analog devices
• Voice mail/automated attendant or Integrated Answering Machine
Powerful call handling
• Enhanced Caller ID* allows one-touch automatic message return with ESI
Feature Phones (supports basic Caller ID features on non-ESI analog phones)
• Up to two conference bridges, each able to handle up to four parties
• Background announce
• Dedicated overhead paging interface
Integrated Answering Machine
™
(when equipped)
• Simultaneous recording of up to two messages
• 30 minutes of voice message storage
• Message retrieval on any Digital Feature Phone
• External message notification
• Off-premises “reach-me” can let someone reach the called party at a
designated outside number
• Live call screening at Master Station allows listening to an incoming
message (as on a home answering machine); pick up the call at any time
or let it go to the mailbox
• Message Recycle Bin remembers and can restore up to 10 of the
mailbox’s most recently deleted messages
• Three music-on-hold tracks or one outside source
Sophisticated voice mail (when equipped)
• Four channels of built-in voice mail with two hours of voice message storage
or
Six channels of built-in voice mail with 30 hours of voice message storage
• Easily identified with blue VOICE MAIL key**
• Up to 10 guest mailboxes
• External message notification
• Virtual Answer Key
™
makes it easy to record custom greetings to handle
select callers when they’re in call waiting
• Off-premises message delivery
• Off-premises “reach-me” can let someone forwarded to a voice mailbox
still reach the called party at a designated number
• Message Recycle Bin remembers and can restore up to 10 of each
mailbox’s most recently deleted messages
• Live call screening allows listening to an incoming message (as on a home
answering machine); pick up the call at any time or let it go to voice mail
• Live call recording of any conversation (or personal memo); allows
moving and copying recordings to others’ mailboxes
• Quick Groups
™
for easily moving a voice message to other user mailboxes
• Quick Move
™
for saving a message to other user mailboxes during
call recording
• Virtual Mailbox Key
™
allows easy monitoring of another mailbox
• Three pre-recorded music-on-hold tracks, one recordable track, or
one outside source
Automated attendant (when equipped)
• Up to 18 branches
• Virtually unlimited call routing, including off-premises transfer
• Trunk-to-trunk transfer eliminates need for Centrex service to transfer
calls off-premises
ESI’s Verbal User Guide
™
• Pressing HELP key provides instant assistance
• Hundreds of informative, friendly prompts guide users, administrators
and installers
ESI Feature Phones
• Different models give you maximum flexibility in handling varying needs
– 48-Key Feature Phone in Digital and Digital TAPI versions
– 24-Key Digital Feature Phone
– 12-Key Digital Feature Phone
• Compact; fits into any office decor
• Four position tilt and wall-mountable
• Rugged design resists abuse, spills
• Large, easy-to-read display
• Built-in speakerphone***
• Dedicated feature keys (including a distinctive blue VOICE MAIL key**)
• Up to 30 programmable feature keys
• Volume/scroll keys
• Headset operation***
• Esi-Dex
™
speed-dialing
– Three separate numbers lists: Personal Dex, Station Dex and System Dex
(uses Caller ID* information or direct keypad entries)
– Feature Dex quickly programs programmable feature keys
TAPI support
• Basic telephony service
• Provided through a standard interface on the TAPI version of the 48-Key
Digital Feature Phone
• Lets your PC control your phone with software such as ACT!
®
, Microsoft
®
Outlook
®
and GoldMine
®
to provide outbound dialing, “screen pops,”
and more†
Optional VIP
™
software for Windows
®
• Visually Integrated Phone
• On-screen interface for taking and making calls with all ESI features
associated with normal Feature Phone use, as well as programming your
Feature Phone
• Lets you manage both voice mail messages and e-mail from within a single
Microsoft
®
Outlook
®
2000/2002/2003 Inbox
• Provides .WAV files of voice mail messages
• TAPI support (Basic Telephony Service) for use with not only Outlook but
also other TAPI-compliant software, such as ACT!
®
and GoldMine
®
, to
provide outbound dialing, “screen pops,” and more
Other features
• Direct programming
• Local or remote diagnostics and maintenance
• Automatic clock setting — synchronized with Caller ID*
• SMDR
Different phones
for different needs
Select from the 48-Key
Digital Feature Phone and
24-Key Digital Feature
Phone, each complete with
speakerphone and access to
all available system features, or
the 12-Key Feature Phone
with limited access to system
features. Each ESI phone
includes a display for call han-
dling information, plus fixed
and programmable feature
keys for simplified operation.
Also available for the 48-Key
Feature Phone: the 60-Key
Expansion Console (not shown).
48-Key Digital Feature Phone
24-Key Digital Feature Phone
12-Key Digital Feature Phone
All-In-One Digital Phone System
* Caller ID information available if your telephone service provides it. Contact your provider for details.
** Except for 12-Key Digital Feature Phone, on which voice mail is accessed via a programmable feature key.
*** Not on 12-Key Digital Feature Phone.
† Screen pops on ACT!, Outlook, and GoldMine require ESI’s VIP or additional third-party software.
www.esiivx.com/S-Class
0450-0451 • Rev. D
Copyright © 2004 ESI (Estech Systems, Inc.). IVX is a registered trademark, and Esi-Dex, Quick Groups, Quick Move, VIP, Virtual Mailbox Key,
and Verbal User Guide are trademarks, of ESI. Other registered trade names mentioned herein are trademarks of their respective owners. ESI phone systems are
protected by U.S. Patents 6,067,349 and 6,252,944, and other patents pending. ESI is an ISO 9001:2000-certified company. Product details and features
described herein are subject to change without notice. Some features may not be available at initial release. More information on ESI and its products is
available on the World Wide Web at www.esiivx.com.
ESI products are proudly created
in the United States of America.