ENGLISH 16
If, after carrying out the above checks, the
fault persists, disconnect the mains plug and
turn off the water tap. Contact the After-
sales Service (see warranty).
Before contacting our After-Sales Service,
take note of the following:
- the description of the fault,
- the appliance type and model,
- the service code (the number indicated
on the adhesive rating plate) inside the
door on the right-hand side:
Crockeryandcutlery... Possiblecauses... Solutions...
...permanentdepositson
glasses
- Rainbow effect. - This phenomenon is irreversible.
We recommend in future:
• Be careful – follow
recommended detergent
dosage,
• For combined action tablets
see detergent producer’s
recommendations.
...teacupsdarkenanddirt
doesnotdisappearafter
washingindishwasher
- Not known. - This phenomenon is inevitable.
Theine alters colours
permanently.
...rustmarks
- Pre-wash programme not
used.
- Salty or acidic food residues
can cause rust marks even on
stainless steel cutlery. To avoid
this, always use the pre-wash
programme if the dishes are to
be washed later.
...othermarks
- Rinse aid dosage too low. - In the presence of marks,
increase the rinse aid dosage
(see “Adding rinse aid”).
- If you use a combined action
detergent, possibly add more
rinse aid.
...streaks
- Rinse aid dosage too
high.
- In the presence of streaks,
reduce the rinse aid dosage
(see “Adding rinse aid”).
- If you use a combined action
detergent try adding morel
rinse aid.
...suds
- Unsuitable dosage of
detergent/rinse aid.
- Only use the amount of
detergent / rinse aid required,
since excessive amounts can
lead to excess suds.
