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The appliance will not switch on.
•
Power plug properly inserted in mains
socket?
•
Mains fuse OK?
•
Power failure?
•
Tap turned on? Is water coming through?
•
Door closed?
•
Programme selected?
•
Appliance switched on?
No water or insufficient water supply.
•
Tap turned on completely?
•
Kink in water hose?
•
Water hose filter clogged? (See “Care and
Maintenance”).
•
Water hose frozen up?
Waste water not pumped out.
•
Drain hose installed correctly? (See
“Installation”).
•
Filter clogged? (See “Removing the filter”/
“Draining residual water”).
•
Drain hose frozen up?
•
Is the rinse hold button pressed?
If yes, press the rinse hold button again and
the programme will continue with draining
and spinning.
Detergent and additive product residues in
detergent drawer at end of wash.
•
Siphon installed correctly?
The siphon must be pushed down until the
stoppers are in touch.
•
Siphon clogged?
Remove the siphon and clean it under
running water.
•
Not enough water delivered? (See above
paragraph “No water or insufficient water
supply”).
•
Also see “Detergent and Additives” and
“Care and Maintenance”.
Machine vibrates during spin cycle.
•
Machine perfectly horizontal with all four feet
on ground? (See “Installation”).
•
Transit screws and bar removed? The transit
screws and bar must be removed before the
machine is used (see “Installation”).
Final spin results are poor.
•
Pump impeller obstructed? (See “Removing
the filter”/“Draining residual water”).
Washing results are poor.
•
Make sure to meet exactly the starting point
of the programme, otherwise the first part of
the programme will not be executed (and this
will reduce water filling, heating and
washing).
Machine does not spin.
•
Is the no spin button pressed?
If yes, press the no spin button again and the
programme will continue with spinning.
Before contacting After-Sales Service:
1.
Try to remedy the problem
(see “TroubleShooting Guide”).
2.
Restart the programme to see if the fault is
repeated.
3.
If the malfunction persists, call After-Sales
Service and specify:
•
The nature of the problem.
•
The exact model of the appliance.
•
The service code
(number after the word SERVICE).
The After-Sales Service sticker is on the inside
of the door.
•
Your full address.
•
Your telephone number and area code.
•
The After-Sales Service telephone number
and address can be found in the warranty or
on application to the retailer.
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
