30
AFTER SALES SERVICE
Before contacting After Sales Service:
1.
Try to remedy the problem yourself (see
“Troubleshooting Guide”)
2.
Restart the programme to check whether the
problem has solved itself.
3.
If the washing machine continues to function
incorrectly, call After Sales Service.
Specify:
•
The nature of the problem
•
The washing machine model
•
The service code (number after the word
SERVICE)
The After Sales Service sticker is on the
inside of the door.
•
Your full address
•
Your telephone number and area code.
After Sales Service numbers and addresses can
be found in the guarantee booklet or contact the
dealer
ACCESSORIES
Via our After-Sales Service or your specialist dealer,
you can obtain:
•
a
Pedestal Drawer
which can be installed
beneath your washing machine. It raises your
machine to allow for more comfortable loading
and unloading, as you now no longer need to
bend as far to access the unit. Furthermore, it
offers a great space-management tool and
storage solution.
•
a
Stacking Kit
by means of which you can fix
your dryer on top of your washing machine and
thus effectively save space.
Some models are able to be installed under your
kitchen worktop; in that case, please contact our
After-Sales Service (see above). Be aware that:
•
the appliance MUST be installed under a
continuous worktop.
•
according to the legal safety regulations, the
installation of the appliance MUST be carried out
by an authorized technician or by our After-Sales
Service.
•
the appliance MUST be installed using the
intermediate cover panel of the
UBS Base Set
which can be obtained from specialist dealers or
our After-Sales Service.
TRANSPORT / HANDLING
Never lift the appliance by the worktop when transporting.
1.
Pull out the power plug.
2.
Turn off the tap
3.
Remove the water supply and drain hose from the domestic connection.
4.
Drain residual water from the appliance and hoses
(see “Removing the Filter/ Draining Residual Water”)
5.
Fit the transit bolts (obligatory).
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