Productos de la Marca Volkswagen

Volkswagen Ensurance

Get three years’ Volkswagen Ensurance cover for free.

Another great benefit of being a Volkswagen driver. If your Volkswagen was damaged in an accident,

wouldn’t you want it fixed by a Volkswagen trained technician using only genuine Volkswagen parts?

Ensurance is Volkswagen’s accident and repair cover which does exactly that. It works alongside your

main comprehensive motor insurance policy no matter who you are insured with, to make sure you get

the quality repair and service you would want. If you’re involved in an accident or your car is stolen,

just one call to us and we’ll look after your claim from start to finish ensuring your Volkswagen is

restored to the highest standard.

Activate your cover and benefit from:

• A guarantee that your Volkswagen will be repaired in a Volkswagen Insurance approved repairer,

by Volkswagen trained technicians, using only genuine Volkswagen parts and paints.

• A dedicated Claims Manager will manage your claim from start to finish, liaising with your insurer

and the repairer so you don’t have to.

• Help to recover any uninsured losses using our Legal Expenses Cover.

• Online claims tracking so you can keep up to date with the status of any claim.

Volkswagen Ensurance is free to all Volkswagen customers for three years and it only takes a minute

to get cover. To find out more and to activate your cover, visit volkswagen-ensurance.co.uk

Volkswagen Finance.

Volkswagen Finance specialises in providing funding solutions for Volkswagen drivers. Whether your

Volkswagen is for private or business use, you can choose from a range of funding options.

• Solutions – a personal contract plan

• Hire purchase

• Lease purchase

• Finance lease

• Contract hire

With all Volkswagen Finance products you can choose a fixed-cost maintenance plan to help you

budget for your servicing and maintenance costs. No matter what finance product you choose, your

local Volkswagen retailer will be able to provide you with a personalised quote that could meet your

budget and vehicle needs.

Emissions.

Increased weight of a vehicle, including higher trim levels and the addition of options will have a

detrimental influence on the level of fuel consumption and CO

emissions produced.

The CO

and fuel consumption figures are obtained from tests on a representative vehicle of the

type, conducted and approved in accordance with Council Directive 80/1268/EEC as amended by

Directive 1999/100/EC (or later) on the approximation of the laws of the member states relating to

the carbon dioxide emissions and the fuel consumption of motor vehicles.

Volkswagen Roadside Assistance.

Every new car is registered for Volkswagen Roadside Assistance for one year except the Touareg

and Phaeton which are registered for three years. This provides vehicle roadside and home recovery

in the unlikely event of a breakdown in the UK and Europe (subject to conditions). Volkswagen

Roadside Assistance can also be purchased for subsequent years. For full details, please contact your

authorised Volkswagen retailer.

Tax Free Sales.

For full details, please contact your authorised Volkswagen retailer.

Please note:

Some illustrations in this brochure do not necessarily reflect UK specifications and may not be

available. In particular, controls and some items of equipment are positioned differently for the UK.

The specifications contained in this brochure are for information purposes only and are subject to

change. If you require any specific feature, you must consult your authorised Volkswagen retailer

who is regularly updated with any change in specification. Please check model availability and full

specification details with your authorised Volkswagen retailer prior to ordering.

Note: we would like to advise you that telephone calls to Volkswagen Customer Care may be

monitored and recorded as part of our training and quality assurance processes. All our monitoring

and recording processes meet Oftel regulations.

1 All warranty work must be completed by an authorised Volkswagen retailer or repairer.

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not part of the same corporate group.

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Volkswagen service.

The Volkswagen Warranty.

Three-year Warranty.

All Volkswagen passenger cars come with a three-year/60,000 miles warranty, which protects your

car against the failure of most technical and electrical components due to manufacturing defects. This

comprises a two-year manufacturer’s warranty with unlimited mileage plus a further one-year/60,000

miles (whichever is soonest) Retailer Warranty

. Should the mileage exceed 60,000 miles within the

first two years, the manufacturer’s two-year warranty will still be valid. Full details of the three-year

warranty are available from your authorised Volkswagen retailer or repairer.

Body Protection Warranty.

The internal body sections and panels of the Passat are covered against rusting through from the

inside for 12 years. Naturally, the vehicle must be cared for in compliance with the operating

instructions. Please consult your authorised Volkswagen retailer or repairer for full warranty details.

Three-year Paintwork Warranty.

This latest warranty, pioneered by Volkswagen, really provides you with the widest possible cover

on a new car. There are no special conditions attached and paintwork manufacturing defects will

be rectified without charge. Naturally, during the warranty period the car must be cared for in

compliance with the operating instructions.

Approved Accessories.

A comprehensive range of accessories from alloy wheels to carpet mats is available to complement

the factory-fitted option list. Volkswagen approved accessories purchased from and fitted by your

authorised Volkswagen retailer at the point of vehicle sale will also benefit from the three-year

vehicle warranty.

Extended Warranty.

If you order the Volkswagen Extended Warranty as an option when buying your new Passat then

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protection against many unforeseeable repair costs. Designed to your needs, you can purchase an

extra one or two year’s warranty up to a maximum of five years or 90,000 miles.

Service Intervals.

Volkswagen is pleased to offer you a choice on how your Volkswagen is serviced. The appropriate

selection is entirely dependent on how the car is likely to be driven and its general use. To help you

identify which type of service would be most suitable, please refer to the following guide.

The Fixed Service is recommended for vehicles that will cover less than 10,000 miles in 12 months

and if the vehicle is likely to be used in the following way:

• Predominantly urban driving, short journeys with frequent cold starts.

• Activities regularly producing high engine loading, e.g. frequent hill climbs, driving with vehicle

fully loaded and towing.

• Uneconomical driving style using high rpms with heavy acceleration and heavy braking.

The service intervals for the Fixed Service are as follows:

• Oil change service –

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• Inspection service

–

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whichever is soonest.

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the vehicle is driven regularly mainly on longer distance journeys. The vehicle is driven mainly

at a constant speed with minimum vehicle and engine loading, minimal towing and driven in an

economical manner. With the Flexible Service the vehicle can cover anywhere between 10,000



and a maximum of 20,000



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The service intervals for the Flexible Service are as follows:

• Oil change service – According to flexible service interval display

(after 2 years at the latest).

• Inspection service

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The up! model is only available with the Fixed Service schedule. Please consult your authorised

Volkswagen retailer or repairer for advice and full details.

Please note: If you purchase a Volkswagen Fixed Price Service Plan your vehicle will follow the Fixed

Service schedule.

Volkswagen Insurance

We want you to start enjoying your new car from day one and thanks to Volkswagen Insurance

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your retailer. They will then tax your car and you can drive it away.