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VersaLink 7500 DSL light is off
1. Verify that your phone line connection to the DSL port of the gateway is secure.
2. If the light is still off, verify that a filter is installed between all telephone equipment and the
telephone line. The Line side of the filter should be connected to the telephone line, while the
Phone side of the filter should be connected to the telephone equipment.
Note: Filters are not required if you have Verizon 7M High Speed Internet service.
3. If the light is still off, verify that the gateway connects to the telephone line without a filter.
4. If the DSL light is now green or flashing green but you still can't access the Internet, continue
with Troubleshooting Step 7
.
5. If the DSL light is still off, please contact Verizon High Speed Internet Support Center at 800-
567-6789.
6 VersaLink 7500 Gateway Troubleshooting
