User Guide 47
Media Jams
Preventing media jams
■ To reduce the frequency of paper and transparency jams,
use Tektronix media and occasionally clean the rollers. From the
Help Menu, scroll to Print Quality and press OK. Scroll to the
Help Pages and press OK. Scroll to the Paper Tips and print and
read the tips to avoid media jams.
■ When using the Multi-Purpose Tray, always set the media
thickness switch for the media you are using. See page 17.
■ If the printer frequently reports Jam at Multi-Purpose, move the
media thickness switch to a thicker setting.
Jam-Wrong Media
1. Check the trays to make sure that they contain the proper media.
a. Check all PAPER trays and remove all transparencies.
b. Check all TRANSPARENCY trays and remove all paper.
c. If printing from the Multi-Purpose Tray, make sure that the
correct media type is selected from the front panel.
2. Open the left side door, remove the jammed media. See Jam at A
illustrations.
Jams
