English 45
Troubleshooting
Code Action
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending
on the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
center.
9C1
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
center.
9C2
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
center.
AC6
Inverter Communication problem
• Check the Inverter PCB and wire harness.
• If the information code remains, contact a customer service
center.
dC
Operating the washing machine with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
HC
High temperature heating check.
• If the information code remains, contact a customer service
center.
WA8700K(HEATER)_03520W-01_EN.indd 45 2017-03-17 2:39:26
