501/421/361 11-8
Fax/Scan function troubleshooting
11
Reception system error code
Code Type Error contents Remedy
N50 SMTP reception SMTP reception
error
This error occurs when SMTP reception does not start
in 60 minutes after connecting to the incoming call.
Request the sender to resend the fax.
N51 Decode Reception length
over
Request the sender to shorten the length of sent original
and resend the fax.
N52 Decode Reception page
over
Request the sender to resend the fax after reducing the
number of pages of the document.
N53 Decode File error Request the sender to resend the fax with correct file
name given below.
Internet fax: TIFF
IP address fax: PDF or TIFF
N54 Decode Decode error Invalid data format was received. Request the sender to
resend the file in the correct format.
