Troubleshooting
www.kodak.com/go/aiosupport 29
Getting Help on the Web
For more troubleshooting information:
Get help with wireless networking. www.kodak.com/go/inkjetnetworking
Search our knowledge base of Answers to
Questions.
www.kodak.com/go/aiosupport
Download the latest firmware and software
for optimal printer performance.
www.kodak.com/go/hero7_1downloads or
www.kodak.com/go/hero9_1downloads
Check the Extended User Guide for detailed
instructions and the recommended system
requirements.
www.kodak.com/go/hero7_1manuals
or
www.kodak.com/go/hero9_1manuals
Get help with problems you cannot resolve.
Contact Kodak at
www.kodak.com/go/contact and have the
following information available:
■ Kodak Service Number (located inside
the printer when you open the access
door)
■ Printer model number (located on the
control panel)
■ Computer model, operating system,
and version of Home Center Software
