16
PROBLEM
POSSIBLE CAUSE
SOLUTION
Freezer control and tights
are on, but compressors
are not operating
Refrigerator is in defrost mode.
Normal operation. Wait 40 minutes to see jl unit restarts
Environment-controlled
drawers are too warm
Control settings are too low.
See drawer section in Refrigerator Features to adjust controls,
Freezer controls are set too low.
See temperature controls section in installing Your
Refrigerator to adjust your controls.
Drawer is improperly positioned.
See drawer section in Refrigerator Features to properly install
drawers.
Refrigerator does not
operate
Refrigerator is not plugged in.
Plug in unit.
Dial control in freezer is set to off ^some
models)
See dial temperature controls sectiori in InstaHmg Your
Refrigerator to adjust your controls.
Becfrorilc temperature controls (some
models) have been turned off.
See hidden elsctronic controi section under Dispenser
Features.
Fuse is blown, or circuit breaker needs to be
reset.
Replace any blown fuses Check circuit breaker and reset if
necessary.
Power oulaae has occurred.
Call local power company listing to report outage,
Refrigerator still won't
operate
Unit is malfunctioning
Unplug refrigerator and trarrsfer food to another unit. If
another unit is not available, place dry ice in freezer section to
preserve food Warranty does not cover food loss Contact
service lor assistance.
Electroftic controls (some
models) read EO, ES, or
ERROR in display.
Controls have delected funciional problems
and will attempt to regúlate temperature until
service is obtained.
Contact servicer for assistance
Temperature of food is
too cold
Condenser coils are dirty.
Clean accordinq to cleaninq instructions in Hints and Care.
Refrigerator or freezer controls are set too
high.
See temparature control section in Installing Yam
Refrigerator: to adjust your controls.
Food temperature
appears too warm
Door is not closing property See leveling instructions in Installing Your Refrigerator.
Check for internal obstructions that are keeping door from
closing properly {i.e, impropatiy closed drawers, ice buckets,
oversized or improperly stored contairters or foodstuffs, etc.).
Door gaskets are no! sealing properly
Clean according to cleaning instrucHons in Hints and Care,
Controls need to be adjusted.
See temperature controls section in installing Your
Refrigerator lú adjust your controls.
Condenser coils are dirty
Clean according to cleaning instructions in Hints and Care.
Rear air grille is blocked,
Check the positioning of food items in refrigerator to make
sure grille Is not blocked. Rear air grille is located behind
crisper drawers.
Door has been opened frequently, or has
been opened for long periods of time.
Reduce time door is open. Organize food items elficienlly to
assure door is open for as short a time as possible.
Allow interior environment to adjust for period the door has
been open.
Food has recently been added,
Allow time for recently-added food to reach refrigerator or
freezer temperature.
Refrigerator has an odor
Compartment is dirty or has odor-causing food
Refer to odor removal section In Hints and Care
Water droplets form on
outside of refrigerator
Door is not closmg properly
Check for mterrjal obslfuclions that are keeping door from
closing property (i e. Improperly closed drawers, ice buckets,
oversized or improperly stored containers or foodstuffs, etc.).
See leveling tostnictlons in Installing Your Refrigerator.
Door gaskets are not sealing properly
clean according to cleaning instructions in Hints and Care.
Humidity levels are high.
Normal during limes of high humidity.
Controls require adjustmertt
Sea temperature controls section in ImtalHng Your
Refrigerator to adjust your controls.
Water droplets form on
Inside of refrigerator
Humidity levels are high or door has been
opened frequently.
Reduce lime door Is open Organize food items efficiently to
assure door is open for as short a time as possible.
Door gaskets are not sealing properly.
Glean according to cleaninq instructions in Hints and Care,
Refrigerator or Ice maker
make unfamiliar sounds
or seems too loud
Normal operation
Refer to noise section of Troubleshooting for details
