paper jam
follow these steps
1. Press the Resume button.
2. If you are printing labels, verify that a label did not become detached from the label
sheet while passing through the printer.
if the paper jam is not cleared
printer does not have a two-sided printing accessory attached
printer has a two-sided printing accessory attached
printer does not have a two-sided printing accessory attached
1. Push the two latch handles on the printer's Rear Access Door toward each other,
then remove the door.
2. Remove the paper jam from the back of the printer, then replace the Rear Access
Door.
3. Press the Resume button.
4. Print the document.
