Troubleshooting
www.hp.com/photosmart 81
The printing is very slow. You may have chosen
2400 x 1200
dpi.
You may be trying to print a
photo.
Windows PC
• In Printer Properties, in
Photo Paper Printing
, select
PhotoREt
instead of
2400 x 1200
dpi, then print your document again.
Macintosh
1. On the Paper Type/Quality
panel, select
Best
quality instead
of
High Resolution Photo
.
2. Try printing again.
You may be using a USB
cable and other USB
devices are in use.
• Attach the printer’s USB cable directly to the computer rather
than to a hub (if one is being used).
• Avoid using other devices attached to the hub while printing.
The
Paper Type
option
may be set to
Automatic
.
When the paper type is set to Automatic
, the printer scans the paper
to determine the appropriate paper type. This may take a few
seconds. To avoid this, select a paper type.
PC
• Select the appropriate paper type on the
Setup
tab of
Printer
Properties
.
Macintosh
• Select the appropriate paper type on the
Paper Type/Quality
panel of the Print
dialog.
Problem Possible cause Solution
