3-year, parts only, global next-day advance exchange (U8M00E)
3-year, 4-hour onsite, 13x5 coverage for hardware (U8M04E)
3-year, 4-hour onsite, 24x7 coverage for hardware (U8M05E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 SW phone support and SW updates (U8M10E)
3-year, 24x7 SW phone support, software updates (U8M09E)
4-year, 4-hour onsite, 13x5 coverage for hardware (U8M14E)
4-year, 4-hour onsite, 24x7 coverage for hardware (U8M15E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (U8M20E)
4-year, 24x7 SW phone support, software updates (U8M19E)
5-year, 4-hour onsite, 13x5 coverage for hardware (U8M24E)
5-year, 4-hour onsite, 24x7 coverage for hardware (U8M25E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (U8M30E)
5-year, 24x7 SW phone support, software updates (U8M29E)
3 Yr 6 hr Call-to-Repair Onsite (U8M07E)
4 Yr 6 hr Call-to-Repair Onsite (U8M17E)
5 Yr 6 hr Call-to-Repair Onsite (U8M27E)
1-year, 4-hour onsite, 13x5 coverage for hardware (U8L95E)
1-year, 4-hour onsite, 24x7 coverage for hardware (U8L96E)
1-year, 6 hour Call-To-Repair Onsite for hardware (U8L97E)
1-year, 24x7 software phone support, software updates (U8L98E)
1-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support and software
updates (U8L99E)
1-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(U8L93E)
1-year, 24x7 software phone support, software updates + 4 hour hardware exchange (U8L94E)
3-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(U8M01E)
3-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U8M02E)
4-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(U8M11E)
4-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U8M12E)
5-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(U8M21E)
5-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U8M22E)
Refer to the HP website at: www.hp.com/networking/services for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
contact your local HP sales office.
