1-year, 6 hour Call-To-Repair Onsite for hardware (U8L59E)
1-year, 24x7 software phone support, software updates (U8L60E)
1-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support and software
updates (U8L61E)
1-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(U8L55E)
1-year, 24x7 software phone support, software updates + 4 hour hardware exchange (U8L56E)
3-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(U8L63E)
3-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U8L64E)
4-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(U8L73E)
4-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U8L74E)
5-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange
(U8L83E)
5-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U8L84E)
Refer to the HP website at: www.hp.com/networking/services for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
contact your local HP sales office.