Getting Help
Before obtaining service, please review the
Problem Solution Guide starting on page 22. If
you have performed the checks in the Problem
Solution Guide and the problem has not been
remedied, please contact us at one of the numbers
below. Prior to requesting service, it is helpful to be
familiar with the terms and conditions in the
Warranty section on this page.
For warranty repairs, call:
Dacor Distinctive Service
Phone: (877) 337-3226 (U.S.A. and Canada)
Business Hours: 6:00 A.M. - 4:00 P.M. Pacific Time
For a list of Dacor service agents for non-war-
ranty repairs:
Dacor Customer Service
Phone: (800) 793-0093 (U.S.A. and Canada)
Business Hours: 6:00 A.M. - 5:00 P.M. Pacific Time
Contact us through our web site at:
www. Dacor.com
At Dacor, we believe that our quafity of service
equals that of our product. Should your experience
with our service network or product be different,
please contact our Customer Service Team and
share your encounter with us. We will do our ut-
most to resolve the situation for you and deliver on
our Dacor promise. If you need anything clarified,
just let us know.
Warranty
What is Covered
CERTIFICATE OF WARRANTIES:
DACOR DISHWASHERS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT
OF COLUMBIA AND CANADA*: FULL ONE-YEAR WAR-
RANTY
If your DACOR product fails to function within one year of the
original date of purchase, due to a defect in material or workman-
ship, DACOR wilt remedy the defect without charge to you or
subsequent users. The owner must provide proof of purchase
upon request and have the appliance accessible for service.
TWENTY-FIVE YEAR WARRANTY
On rust-through of stainless steel tank and door.
Warranty is null and void if non-CUL approved product is trans-
ported from the U.S.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE DISTRICT
OF COLUMBIA AND CANADA: LIMITED FIRST-YEAR WAR-
RANTY
If your DACOR product fails to function within one year of the
original date of purchase, due to a defect in material or workman-
ship, DACOR wilt furnish a new part, F.O.B. factory, to replace
the defective part. All delivery, installation, and labor costs are
the responsibility of the purchaser. The owner must provide proof
of purchase upon request and have the appliance accessible for
service.
What is Not Covered
• Failure of the product caused by faulty installation, improper
usage, or neglect of required maintenance.
• Service calls to educate the customer in the proper use and
care of the product.
• Failure of the product when used for commercial, business,
rental or any application other than for residential consumer
use.
• Replacement of house fuses or fuse boxes, or resetting of
circuit breakers.
• Damage to the product caused by accident, fire, flood or
other acts of God.
• Breakage, discoloration or damage to glass, metal surfaces,
plastic components, trim, paint, porcelain or other cosmetic
finish, caused by improper usage or care, abuse, or neglect.
THE REMEDIES PROVIDED FOR THE ABOVE EXPRESS
WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.
THEREFORE, NO OTHER EXPRESS WARRANTIES ARE
MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED
STATES AND THE DISTRICT OF COLUMBIA, ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR USE OR PURPOSE ARE LIMITED IN
DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL
PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR
INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. NO
WARRANTIES, EXPRESSED OR IMPLIED, ARE MADE TO ANY
BUYER FOR RESALE.
Some states do not allow limitations on how tong an implied war-
ranty lasts or do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclu-
sions may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights that vary from state to
state.
Use and Care Manual
