Simple trouble analyzing and shooting
Please read the following contents carefully before requesting a repair
Occurrence Possible cause/inspection items
not working
Check the product is connected to the
power supply and it is switched on.
Check the voltage（too low），call local
electrical company
not cooling correctly
Is the temperature setting to high, try
reducing the set temperature.
Is too much food being stored.
Has hot or warm food been added recently.
Are the doors being opened to frequently.
Is the appliance near a heat source.
noisy
mal for a fridge freezer to
strange noises (see below)
Is the appliance situated on a flat stable
floor.
Is it correctly leveled and located correctly.
Food is freezing
Is the food too near the airway
Odours
Has food with strong smells been well
packed.
Has food become spoiled
Clean the fridge
If the situation does not improve after the above items been checked，
，，
，please contact our after-sale service.
If the power cable is damaged，
，，
，the repair must be done by the engineers sent by us to avoid any danger.
Non-malfunction Phenomenon
The following speed of the refrigerant in the capillary is very high，sometimes the alveoli become intermixed. Hence
some irregular noise may occur at the exit.
When the humidity is too high，surroundings of the refrigerator door may be a little wet，please wipe away with a dry
cloth.
