Customer Assistance and Information ....... 498
Customer Satisfaction Procedure ............... 498
Online Owner Center ................................. 501
Customer Assistance for Text
Telephone (TTY) Users .......................... 502
Customer Assistance Offices ..................... 502
GM Mobility Reimbursement Program ........ 503
Roadside Assistance Program ................... 504
Courtesy Transportation ............................. 507
Vehicle Data Collection and
Event Data Recorders ............................ 510
Collision Damage Repair ........................... 511
Reporting Safety Defects ............................ 516
Reporting Safety Defects to the
United States Government ..................... 516
Reporting Safety Defects to the
Canadian Government ............................ 516
Reporting Safety Defects to
General Motors ...................................... 516
Service Publications Ordering
Information ............................................. 517
Section 7 Customer Assistance Information
497
