17621 South Susana Road, Rancho Dominguez, California 90221
info@vinotemp.com
TERMS & CONDITIONS
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from Seller (“Purchaser”) hereby fully agree to the
following terms and conditions of the sale: Shipping fees are the responsibility of the Purchaser whether freight prepaid or freight collect. Seller
assumes responsibility for the goods sold to the Purchaser until the goods have reached Purchaser’s delivery address (FOB Destination) and the
delivery receipt is signed clear. Seller is not responsible for the carrier’s late delivery, missed delivery, unpaved roads, remote locations, stairs,
elevators, narrow door openings and other such issues in attempting to fit or deliver the goods into the Purchaser’s location. Delivery to remote
locations may require additional fees. Remote location may be defined at the discretion of the carrier as more or less than 50 miles from the
nearest major city. Purchaser assumes all responsibility for additional costs related to freight such as access, measurement, installation, hookup,
wiring, moving and storage of the goods, flight of stairs, carrier’s inability to safely and/or adequately deliver, inability to use the building elevator
to lift the goods, narrow openings, along with any additional costs to deliver or redeliver the product properly. Make sure to review access to the
property and size of the product ordered. The transportation of all goods is subject to the terms and conditions which the carrier imposes on
Purchaser. Installation is the responsibility of the Purchaser. If white glove delivery was ordered and cannot be performed properly, or access is
hindered in any way, Purchaser agrees to accept delivery curbside. If Purchaser will-calls or pays for their own freight responsibility transfers to
the Purchaser when the Purchaser or Purchasers freight company picks up the unit from Seller. Freight quoted are either curbside, threshold or
white glove. Standard white glove delivery is main floor, easy access and NO STAIRS, Doors, aligned feet attached (if necessary) and removal of
packaging, additional fees for additional requests. Each service has a different rate and will require additional fees. We are a manufacturer not a
shipping company, deliveries are done by a third pa
rty service. Email us at [email protected] for a quote or any additional information. There is no white glove service for returns. Freight discussed is Continental USA (excluding Alaska, Puerto Rico, Hawaii),cost is additional please email
California Proposition 65 Warning: The products sold on this ecommerce website and to the public may contain chemicals and other substances
known to the State of California to cause cancer and birth defects and other
reproductive harm.
Totes made of vinyl, imitation leather, and/or leather material contain lead and/or other substances that are known to the State of California to
cause cancer, birth defects and other reproductive harm.
Galvanized metal and some of its constituents contain lead and/or other substances that are known to the State of California to cause cancer, birth
defects and other reproductive harm.
Products made of vinyl contain lead, Diethyl Hexyl Phthalate (DEHP), and/or other substances that are known to the State of California to cause
cancer, birth defects and other reproductive harm.
Acrylic may contain Acrylic Acid and/or other substances that are known to the State of California to cause cancer, birth defects, and other
reproductive harm.
Appliances may contain tin or lead in either the paint or the controllers, and/or other substances that are known to the State of California to cause
cancer, birth defects, and other reproductive harm.
Our barware items may contain plastic, acrylic, enamel, crystal, metal and/or other substances that are known to the State of California to cause
cancer, birth defects, and other reproductive harm.
Appliances may contain Tin, Lead or Nickel
Damage: All damages must be noted at time of delivery. If a bill is signed that there is no damage, buyer accepts delivery as free and clear. Any
claim for damages of the goods, when FOB Destination, that incurred during shipment by the carrier are insured and handled directly with the
carrier by the Seller if noted on the receipt and notified within 48 hours of delivery. OPEN AND INSPECT YOUR DELIVERY. When FOB Destination,
if the item is damaged by the freight company, and Purchaser cancels rather than accepts a replacement, the order can be cancelled by paying for
freight costs both ways and a 35% restocking fee for stocked items. No cancellation or refunds on custom/made or made to order products. When
shipped 3rd Party (FOB Warehouse), Purchaser assumes all responsibility for delivery, payment of freight and freight claims for damages during
shipment. Manufacture defects will be handled directly with Seller, subject to the limited warranty below.
Fees: All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the goods under any circumstance. If Seller agrees in
writing to take back stocked goods, there will be a restocking/service fee that is 35% of the purchase price of the goods and freight both ways
(product must be new, unused, and in original packaging). If Purchaser returns goods claiming that the goods are defective and goods are found
to be in working condition by the Seller, Purchaser is liable for the cost of freight both ways plus and a service fee that is 35% of the purchase
price of the goods. Built to Order and Custom products are nonreturnable, nonrefundable. Purchaser must notify Seller of nonconforming goods
within 48 hours of receipt, after which time all goods are deemed accepted by the Purchaser. If an order has been placed and production has not
started, cancellation of your order will be a 15% charge. If Purchaser tenders payment with a check that has insufficient funds (NSF), a collection
fee plus NSF fee of $50
will be added to the invoice, which Purchaser agrees to pay promptly. If Purchaser puts a stop payment on a check or credit card for any reason,
Purchaser agrees to pay for all costs associated with the Seller’s collection or litigation of such a claim, including, without limitation, general and
special damages, court costs and attorneys’ fees. Finance charges begin the date of invoice. Title to the goods reverts back to the Seller in the
case of nonpayment of goods or services. All fees and costs to retrieve the product, cost of freight, legal costs, collection fees and court fees,
credit card fees and interest rate of 18% (annual rate) will be the responsibility of the Purchaser. In a credit card dispute, Purchaser assumes and
must immediately pay any “credit card arbitration” fees and chargeback fees which the credit card companies charge at the time of the chargeback.
Cancelled orders using a Credit Card will have an additional fee of 3% deducted from the refund.
Any disputes not resolved within 30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 5 (five) years; cabinetry and labor (uninstalled) for
a period of 12 (twelve) Months (Model numbers “Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark)(Model numbers start with EL, VT, IL, or EP: parts and labor for
cooling system and cabinetry for a period of 12 (twelve) months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer Dispensers, Humidor, Portofino Wood Cellars, and
Refrigerators). (Models start with EL, VT, IL or EP). WineMate and Cellar Tec (WM, Wine Mate or CT)(Wine Cooling Units) Split and Ducted
Systems and other installed cooling units are parts only for 1 year, no labor. Self Contained WineMate Cooling Systems are 5 years parts, 1year
labor. Removal and reinstallation of cooling units is not included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
