Creating Wi-Fi Networks
SURFboard® SBG6700-AC Wireless Cable Modem Gateway • User Guide
Change the Wireless Channel
Network interference may occur at any time when using a wireless network connection. This may be
caused by other wireless access points that are using the same wireless channel as your SBG6700-AC
and are also operating within close proximity in your home. When experiencing wireless network
interference, changing the wireless channel on the SBG6700-AC can improve network connectivity (or
signal strength) and avoid network interference. By default, the SBG6700-AC is set on Channel 1.
Do the following to change the wireless channel on the SBG6700-AC:
1. Open a web browser and log onto the SBG6700-AC to open the SBG6700-AC Web Manager. See
Start the Gateway Web Manager for more information.
2. Click Wireless on the SBG6700-AC Main Menu bar.
3. Click 802.11 Radio from the Wireless submenu options to open the Wireless 802.11 Radio screen.
Figure 44 – 2.4 GHz & 5 GHz Wireless 802.11 Radio Screens
4. Click the 2.4 GHz or 5 GHz tab to select the frequency range for your wireless network.
5. Select a channel number from the Channel drop-down list that is different from the channel
number listed as the Current Channel.
