Getting Started
SURFboard® SBG6580 Wireless Cable Modem Gateway • User Guide
Ethernet Cable
Standard Category 5 (CAT5) or higher network
cable
Software License &
Regulatory Card
Safety and regulatory information, software
license, and warranty for the gateway
SBG6580 Quick Start
Guide
Provides basic information for installing the
gateway and setting up a secure wireless
connection on your home network.
Additional Items You May Need
• Coaxial (coax) cable, if one is not already connected to a cable wall outlet
System Requirements
• High-speed Internet access account
• Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari
• Compatible operating systems:
ο Windows® 8
ο Windows 7 Service Pack 1 (SP1)
ο Windows Vista™ SP2 or later
ο Windows XP SP3
Note: Microsoft no longer supports Windows XP. However, the SBG6580 should still function without
any problems.
ο Mac® 10.4 or higher
ο UNIX®
ο Linux®
Contact Information
For technical support and additional ARRIS product information:
• Visit the ARRIS Support website: www.arrisi.com/consumer
• Call ARRIS Technical Support: 1-877-466-8646
When you call, you may need the following information listed on the gateway label located on the
bottom of the SBG6580:
ο Gateway model name (SBG6580)
ο Gateway MAC address (HFC MAC ID)
ο Gateway serial number (S/N)
