Vigor3100 Series User’s Guide
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1. Check if the Enable option is selected.
2. Check if all parameters of DSL Modem Settings are entered with correct values that you
got from your ISP.
3. Check if IP Address, Subnet Mask and Gateway are set correctly, or use DHCP server
to obtain IP automatically by clicking Obtain an IP address automatically.
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When you have trouble in using 3G network transmission, please check the following:
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You have to wait about 15 seconds after inserting 3G USB Modem into your Vigor3100. Later,
the USB LED will light on which means the installation of USB Modem is successful. If the
USB LED does not light on, please remove and reinsert the modem again. If it still fails,
restart Vigor3100.
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Check the PIN Code of SIM card is disabled or not. Please use the utility of 3G USB Modem
to disable PIN code and try again. If it still fails, it might be the compliance problem of system.
Please open DrayTek Syslog Tool to capture the connection information (WAN Log) and send
the page (similar to the following graphic) to the service center of DrayTek.
