Build or edit a saved search ........................................................................................................ 27
Search for unreconciled data ....................................................................................................... 27
Search for a user ............................................................................................................................ 28
Search for tests ............................................................................................................................... 28
Search in the recycle bin ............................................................................................................... 28
Managing users ..................................................................................... 29
Create a user account and assign roles ..................................................................................... 29
Modify a user account ................................................................................................................... 29
Inactivate or activate a user account ......................................................................................... 29
Delete a user account .................................................................................................................... 30
Troubleshooting .................................................................................... 31
Why isn't the workstation communicating with the server? ................................................... 31
Why isn't the wired device communicating? ............................................................................. 31
Why can't I progress to the next step after scanning the bar code? .................................... 32
Why can't I find a certain patient in the system? ...................................................................... 32
Why can't I find a certain patient in the Show list on the Home page? ................................ 32
Why aren't vital signs readings imported from a connected device? ................................... 33
iv Contents Welch Allyn Connex® VM data management system