Dees Communications Engineering warrants equipment manufactured by it to be free
from defective material and workmanship for a period of one year. At its option, Dees
shall replace or repair such equipment, which under normal use and service, discloses
such defects. This warranty shall not apply to fuses. Equipment under warranty shall be
returned to Dees’ designated facility, transportation prepaid by the purchaser, for
inspection by Dees, whose opinion as to defects shall be conclusive.
The warranty period shall commence on the date of shipment which shall be deemed to
be the date of final calibration marked on the equipment.
This warranty period shall be void as to any products which have been repaired, worked
upon or altered by persons not authorized by Dees, or which have been subject to
misuse, negligence, accident or abnormal conditions or operations, i.e. lightning,
earthquake, tornado. In all such cases, such repairs shall be billed at a nominal cost,
and an estimated charge will be provided before work is begun. This warranty shall not
apply to any of our products which have been connected, installed, used or adjusted
otherwise in accordance with the instructions furnished by us. Such units shall be
returned to the customer.
If you experience problems while installing this product, or if this product stops
functioning, please call Dees’ Technical Support. If the problem cannot be resolved on
the phone, return the product(s) to Dees. A material return authorization number must be
secured prior to return shipment by calling Dees.
You can reach Technical Support by calling the following number:
1 800 654 5604
or visit our website at: www.dees.com
Goods returned to the following address:
4130 148th Avenue NE
Redmond, WA
98052
Repair returns should be accompanied by a complete description regarding the nature
of the defect. All return shipments must be properly packed in protective containers with
identification of the sender and return authorization number on the carton.
A repair charge will be assessed on units returned for repair after expiration of the
warranty period. A service and handling charge will be assessed on units returned to
Dees and found not to be defective.
Repaired units are warranted for 90 days or the remainder of the original warranty,
whichever is greater.
In all instances, Dees retains the option of updating returned products to current
technological standards in components or circuitry, conditioned on no change of
features, functions or compatibility with approved units.
39
Warranty and
Service
