IfYouNeedServiceOrAssistance
Wesuggestyoufollow
thesesteps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
If your washer does not fill:
• Is the power supply cord plugged into
a live circuit with the proper voltage?
• Are both water faucets open?
• Have you checked your home's main
fuses or circuit breaker box?
• Are the water supply hoses kinked?
• Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
• Is the lid closed?
• Is the power supply cord plugged into
a live circuit with the proper voltage?
• Have you checked your home's main
fuses or circuit breaker box?
If your washer stops during
a cycle:
• Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
• Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn't:
• The washer may seem to be draining
during wash and rinse cycles.
• Water can siphon out.
(See Installation Instructions.)
2. If you need assistance*...
Call Whirlpool COOL-LINE _
service assistance telephone
number. Dial free from anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained consul-
tants. The consultant can instruct you in
how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, M149022
Please include a daytime phone
number in your correspondence.
3. If you need service*...
j,1 f_OID_ / Whirlpool has a
-, nationwide network
1 of authorized
xSERVICEWhirlpool s'`service
companies.
Whirlpool service technicians are trained
to fulfill the product warranty and provide
after-warranty service, anywhere in the
United States. To locate the authorized
Whirlpool service company in your area,
call our COOL-LINE ® service assistance
telephone number (see Step 2) or look in
your telephone directory Yellow Pages
under:
APPLIANCES - HOUSEHOLD - ELECTRICAL APPLIANCES -
MAJOR - SERVICE & REPAIR MAJOR - REPAIRING & PARTS
OR
WASHING MACHINES, DRYERS
& IRONERS - SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 MAPLE ....... 999-9999
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