23
GB
Troubleshooting
Your Washer-dryer could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure that
the problem cannot be not solved easily using the following list.
Problem:
The Washer-dryer does not switch on.
The wash cycle does not start.
The Washer-dryer does not take
in water (“H2O” will flash on the
display).
The Washer-dryer continuously
takes in and
drains water.
The Washer-dryer does not drain or
spin.
The Washer-dryer vibrates a lot
during the spin cycle.
The Washer-dryer leaks.
The “option” indicator lights and the
“start/pause” indicator light flash and
an error code appears on the display
(e.g.: F-01, F-..).
There is too much foam.
The washer-dryer does not dry.
Possible causes / Solutions:
•Theapplianceisnotpluggedintothesocketfully,orisnotmakingcontact.
•Thereisnopowerinthehouse.
•TheWasher-dryerdoorisnotclosedproperly.
•TheON/OFFbuttonhasnotbeenpressed.
•TheSTART/PAUSEbuttonhasnotbeenpressed.
•Thewatertaphasnotbeenopened.
• Adelayedstarthasbeenset.
•Thewaterinlethoseisnotconnectedtothetap.
•Thehoseisbent.
•Thewatertaphasnotbeenopened.
•Thereisnowatersupplyinthehouse.
•Thepressureistoolow.
•TheSTART/PAUSEbuttonhasnotbeenpressed.
•Thedrainhoseisnotfittedataheightbetween65and100cmfromthefloor
(see “Installation”).
•Thefreeendofthehoseisunderwater(see “Installation”).
•Thewalldrainagesystemisnotfittedwithabreatherpipe.
If the problem persists even after these checks, turn off the water tap, switch
the appliance off and contact the Assistance Service. If the dwelling is on one of
the upper floors of a building, there may be problems relating to water drainage,
causing the Washer-dryer to fill with water and drain continuously. Special anti-
draining valves are available in shops and help to avoid this inconvenience.
•Thewashcycledoesnotincludedraining:somewashcyclesrequirethedrain
phase to be started manually.
•The“Easyiron”optionhasbeenactivated:Tocompletethewashcycle,press
the START/PAUSE button (see “Wash cycles and options”).
•Thedrainhoseisbent(see “Installation”).
•Thedrainageductisclogged.
•Thedrumwasnotunlockedcorrectlyduringinstallation(see “Installation”).
•TheWasher-dryerisnotlevel(see “Installation”).
•TheWasher-dryeristrappedbetweencabinetsandwalls(see “Installation”).
•Thewaterinlethoseisnotscrewedonproperly(see “Installation”).
•Thedetergentdispenserdrawerisblocked(forcleaninginstructions,see “Care
and maintenance”).
•Thedrainhoseisnotfixedproperly(see “Installation”).
•Switchoffthemachineandunplugit,waitforapproximately1minuteandthen
switch it back on again.
If the problem persists, contact the Technical Assistance Service.
•Thedetergentisnotsuitableformachinewashing(itshoulddisplaythetext
“for Washer-dryers” or “hand and machine wash”, or the like).
•Toomuchdetergentwasused.
• Theapplianceisnotpluggedintothesocket,ornotenoughtomakecontact.
• Therehasbeenapowerfailure.
• The appliance door is not shut properly.
• Adelayedstarthasbeenset.
• DRYINGisintheOFF position.
