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What should I do when the automatic safety system detects a malfunction?
The programme is interrupted and various indicators (depending on model) point to the source of the fault.
Fault description table.
a.
*
Water inlet fault (no or insufficient water
supply)
Switch off the washing machine by pressing the
“On/Off”
button and unplug it.
Check whether:
•
the water tap is fully turned on, and the water
supply pressure is sufficient.
•
the water inlet hose is kinked.
•
the mesh filter in the water inlet hose is blocked
(see “Care and maintenance”).
•
the water in the water inlet hose is frozen.
•
the washing machine has a safety hose and the
safety valve is open (red indicator in the safety
valve inspection window). In this case replace it
with a new safety hose.
Reconnect the washing machine.
Press the
“On/Off”
button to continue with the
programme (do not add detergent for this
programme).
If the fault re-occurs, contact After-Sales (see
“After-Sales Service”).
b.
*
Draining out fault
Switch off the washing machine by pressing the
“On/Off”
button and unplug it.
Check whether:
•
the drain hose is kinked (see “Installation”).
•
the pump impeller is obstructed (see “Cleaning
the foreign body trap”).
•
the water in the drain hose is frozen.
If water has remained in the drum, you can drain
it by following the instructions in the chapter
“Draining residual water”.
IMPORTANT:
Before draining, allow the wash
water to cool down.
Reconnect the washing machine.
Press the
“On/Off”
button to continue with the
programme (do not add detergent for this
programme).
If the fault re-occurs, contact After-Sales Service
(see “After-Sales Service”).
c.
*
Electrical module fault
Switch the washing machine off. Switch the
washing machine on by pressing the
“On/Off”
button twice.
If the fault re-occurs, contact After-Sales Service
(see “After-Sales Service”).
d.
*
Water stop fault
(depending on model)
In addition to the fault indicators the pump operates.
The “Water Stop“ fault may have been triggered by:
1.
Too much foam.
2.
A leak in the inlet hose or in the washing
machine.
Switch the washing machine off by pressing the
“On/Off“
button, unplug the washing machine
and turn off the water tap.
Tilt the washing machine forwards carefully to
allow the water to evacuate from the bottom tray.
Then:
1.
Reconnect the washing machine.
2.
Turn on water supply (if
“On/Off“
button is not
pressed, but the machine begins to fill, turn off
the water supply tap and contact After-Sales
Service).
3.
Press the
“On/Off”
button. Reselect the desired
programme, add detergent, if necessary, and
press the
“Start“
button to restart the
programme.
If the fault occurs again, contact After-Sales
Service (see “After-Sales Service“).
The pilot lamp of the “Start” button and the
following spin speed indicator lamps are
flashing
Fault description
1st (“0”) “Water inlet fault”
1st (“0”) + 2nd “Draining fault”
Other combinations “Electrical components fault”
1st (“0”) + 4th Water Stop fault
