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Premium Tech Tool
Information is subject to change at any time without notice. Any printed copy of this bulletin is an uncontrolled document.
I am looking for a particular operation or test, but it is missing, why?
Navigate to the Product screen and then click the “finish work” button in
the upper right of screen. Then from the “Tech Tool” menu (top left)
click “Work offline”. Now click and open the “Latest Selections” and
remove the vehicle/product that you were connected to. Now
reconnect to the vehicle/product once identified, check for the
previously missing test/operation.
If I lose communication with the vehicle, is there a way to refresh the
connection without restarting the PC?
Yes, use the Support tool to Stop and the Start the Baf service.
Check for a video on instructions, found at www.premiumtechtool.com
When instructed to update the firmware in the Vocom adapter, the
adapter “locked-up”, or quit working.
It is best to disconnect from the vehicle before performing adapter
updates.
If the adapter is locked/not working, disconnect from the vehicle and
from the PC for 2 minutes. Then connect to the PC and update.
What does the “Product Status” tell me?
This is showing you the Hardware and software of the vehicle as
compared to Central Systems. For example, if the Product Status
column is Red, this ECU is not being detected from the vehicle. Check
for a video on instructions.
When will Tech Tool be compatible with Windows 8?
Now For WIN 8 support with Tech Tool, contact the help desk.
o 877-978-6586 or e-mail to: dlrcomm@volvo.com
What does the “Inconsistent Parameters” in parameter programming
mean?
There are two or more parameters in different ECUs that don’t match.
This can only be changed on the “inconsistent parameter” tab.
Check for a video on instructions.
