Technical Support
Comfort Panels
Operating Instructions, 03/2012, A5E03404994-02
213
Technical Support
A
A.1 Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
● Technical support
(http://www.siemens.de/automation/csi_en_WW
)
● Support request form
(http://www.siemens.com/automation/support-request
)
● After-sales information system for SIMATIC PC / PG
(http://www.siemens.com/asis
)
● SIMATIC Documentation Collection
(http://www.siemens.com/simatic-tech-doku-portal
)
● Your local representative
(http://www.automation.siemens.com/mcm
s/aspa-db/en/Pages/default.aspx)
● Training center
(http://sitrain.automation.siemens.com/sitrainworld
/?AppLang=en)
● Industry Mall
(http://mall.automation.siemens.com
)
When contacting your local representative or Technical Support, please have the following
information at hand:
● Order number of the device (MLFB)
● BIOS version (industry PC) or image version (HMI device)
● Installed additional hardware
● Installed additional software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
downloads are available on the Internet under "After Sales Information System SIMATIC
PC/PG" (see above).
