SECTION 9: TROUBLESHOOTING
SATO HT200e Page 9-3
8. If you’re using to suppress extra carriage returns and line feeds from your data being sent out
to the printer. We want the data stream to be one complete line going to the printer.
9. If you still are unable to get printer output, try the Hex Dump as described in Step 5 under the
Parallel Interface troubleshooting. In this case, the printer monitors the RS232C interface for
incoming data.
ERROR SIGNALS
The LCD Display provides a visual indication of the type of error encountered.
ERROR MESSAGE CAUSE CORRECTIVE ACTION
MEDIA PITCH ERROR Did not detect label edge No paper
Improperly loaded paper
Sensor adjustment
COVER OPEN Top cover is not latched
down
Press firmly on the cover until
you hear a click.
CHARGE PWR PACK Main battery low Charge the battery
PRINT BATT LOW Memory battery on the pcb
is low
Replace the pcb battery. Backup
you printer data before changing.
CHNG PRINT BATT Memory battery on the pcb
is dead
Change battery. Data may be
lost.
NO CARD SET No PCMCIA card
detected.
Insert PCMCIA memory card in
the slot.
PLS CLEAR CARD Data found on card. Clear the card in the data mainte-
nance mode.
CARD BATT LOW PCMCIA card battery is
low
Replace battery. Back up card
data before changing.
CHNG CARD BATT PCMCIA battery dead. Replace battery. Data may be
lost.
WRITE PROTECT ON Cannot write to PCMCIA
card.
Check to see if card is writing
protected.
CONFIRM CLR TYPE Improper clear procedure Clear again.
BLANK FORMAT Unregistered format num-
ber.
Check to make sure format is
registered in the printer.
DATA ERR Entered data exceeds lim-
its.
Re-enter correct data.
C/D VERIFY ERR Check digit incorrect Re-enter correct check digit.
NO UPLOAD DATA No data to upload Make sure there is data
