English - 37
06 TROUBLESHOOTING
Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Problem Action
dE
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
4E
• Make sure the water tap is open.
• Make sure the washing machine is operating with sucient water pressure,
• Clean the mesh filter as it may be clogged.
5E
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is not kinked all the way to the drain system.
UE • The laundry load is unbalanced. Spread the laundry evenly.
cE/3E/Uc • This is not user-repairable. Contact a local Samsung service centre.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
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