
TABLE OF CONTENTS
iii
Capping Station Lip ............................................................................................................................... 84
Paperpath Surfaces ............................................................................................................................... 84
Printing Platen Surface ......................................................................................................................... 84
Ink Revolver Couplings .......................................................................................................................... 84
Cutter Assembly .................................................................................................................................... 84
PRINTER MAINTENANCE SCHEDULE ......................................................................................................... 87
PREPARING PRINTER FOR TRANSPORT ................................................................................................................ 88
Local relocation .................................................................................................................................... 88
Remote relocation or shipping .............................................................................................................. 88
SECTION 5 – TROUBLESHOOTING GUIDE .............................................................................................. 90
PRINT QUALITY ISSUES: .................................................................................................................................. 90
Examples of Print Quality Issues (including possible causes and solutions) ......................................... 91
THE INK TANK(S) ........................................................................................................................................... 97
THE PRINTHEAD CARTRIDGE ............................................................................................................................ 98
THE PRINTER .............................................................................................................................................. 100
Dots Printed on Media ........................................................................................................................ 100
Power Problems .................................................................................................................................. 100
Service Station Problems .................................................................................................................... 101
Interface Communication Problems ................................................................................................... 102
Feeding Problems ............................................................................................................................... 103
ERRORS AND WARNINGS .............................................................................................................................. 104
Printer Alert Window Messages ......................................................................................................... 104
Toolbox System Status Messages ....................................................................................................... 105
APPENDIX A – BORDERLESS PRINTING: OVERSPRAY VS. OVERSIZE ..................................................... 109
APPENDIX B – PRINTER SPECIFICATIONS ............................................................................................ 113
APPENDIX C – SUPPLIES AND ACCESSORIES ........................................................................................ 114
OBTAINING SUPPLIES, SERVICE AND SUPPORT ................................................................................................... 114