Troubleshooting and Maintenance
Something is missing
From the page.
Make sure the margins are set correctlg in \our
soFtware program.
Make sure \ou have selected the correct paper size.
Colors are wrong or
missing.
M\ photos are not
transFerring using
inFrared.
Make sure \ou did not select Print in Gragscale on the
Advanced tab in the printer Properties.
You ma\ need to clean the print cartridges. See
“Cleaning the print cartridges” on page 56 For more
inFormation.
You ma\ need to replace one or both oF the print
cartridges. See “Replacing print cartridges” on page 16
For more inFormation.
Tr\ adjusting the distance between the digital camera
and the printer. Sometimes moving closer or Farther
awa\ can help \ou successFullg transFer the photos.
See “Tips For using HP JetSend” on page 45 For more
HP JetSend tips.
Getting assistance
HP PhotoSmart on the Internet
You can get project ideas, troubleshooting assistance, and updated soFtware From
HP’s PhotoSmart Web site. For up-to-date inFormation, check here First whenever
\ou have a question about \our HP PhotoSmart printer or soFtware. The address is:
http://www.photosmart.com
53
