ENWW Control-panel message types 249
B
Control-panel messages
This section explains messages that can appear on the control panel.
To resolve a message, follow the instructions in the control-panel display. If following these
instructions does not resolve the message, press (P
OWER) to turn off the all-in-one, and
then turn on the all-in-one again. If the message persists after performing all of the
recommended actions, contact an HP-authorized service or support provider.
z Control-panel message types
z Control-panel messages
Control-panel message types
Status messages
Status messages reflect the current state of the all-in-one. They inform you of normal
all-in-one operation and require no action to clear them. They change as the state of the
all-in-one changes. Whenever the all-in-one is ready, not busy, and has no pending warning
messages, the status message
READY is displayed if the all-in-one on.
Warning messages
Warning messages inform you of events that require your attention, but they do not prevent
the all-in-one from operating. An example of a warning message is
CYAN INK LOW. These
messages remain displayed until you resolve the condition.
Error messages
Error messages communicate that some action must be performed, such as adding media or
clearing a media jam. These messages are usually accompanied by a blinking red Attention
light. Take the appropriate action to continue printing.
If the error message shows an error code, press (P
OWER) to turn off the all-in-one, and then
turn it on again. In most situations, this action solves the problem. If the message persists,
your all-in-one might need service. Write down the error code, and then go to HP Instant
Support to learn more about possible causes for the message. See HP Instant Support for
more information.
Critical error messages
Critical error messages inform you of a device failure. Some of these messages can be
cleared by pressing (P
OWER) to turn off the all-in-one, and then turning it on again. If a
critical error persists, service is required. See Customer support and warranty for more
information.
