Authorised Service Centre, check if you
can solve the problem by yourself with
the help of the information in the table.
With some problems the end indicator
flashes intermittently indicating a
malfunction.
Problem and alarm code Possible solution
You cannot activate the appliance. • Make sure that the mains plug is connected
to the mains socket.
• Make sure that there is no damaged fuse in
the fuse box.
The programme does not start. • Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or
wait for the end of the countdown.
• The appliance has started the procedure to
recharge the resin inside the water softener.
The duration of the procedure is approxi‐
mately 5 minutes.
The appliance does not fill with wa‐
ter.
• The end indicator flashes 1 time
intermittently.
• Acoustic signal sounds 1 time in‐
termittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water
supply is not too low. For this information,
contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is
not clogged.
• Make sure that the inlet hose has no kinks
or bends.
The appliance does not drain the
water.
• The end indicator flashes 2 times
intermittently.
• Acoustic signal sounds 2 times
intermittently.
• Make sure that the sink spigot is not clog‐
ged.
• Make sure that the drain hose has no kinks
or bends.
The anti-flood device is on.
• The end indicator flashes 3 times
intermittently.
• Acoustic signal sounds 3 times
intermittently.
• Close the water tap and contact an Author‐
ised Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
11.1 The washing and drying results are not satisfactory
Problem Possible solution
There are whitish streaks or
bluish layers on glasses and
dishes.
• The release quantity of rinse aid is too much. Ad‐
just the rinse aid selector to a lower position.
• The quantity of detergent is too much.
ENGLISH 15
