Problem Possible solution
The options of the program
have to be set again every time.
• To save your favourite configuration use option
MyFavourite.
Small leak from the appliance
door.
• The appliance is not level. Loosen or tighten the
adjustable feet (if applicable).
• The appliance door is not centred on the tub. Ad-
just the rear foot (if applicable).
The appliance door is difficult to
close.
• The appliance is not level. Loosen or tighten the
adjustable feet (if applicable).
• Parts of the tableware are protruding from the
baskets.
Rattling/knocking sounds from
inside the appliance.
• The tableware is not properly arranged in the bas-
kets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the circuit-
beaker.
• The amperage is insufficient to supply simultane-
ously all the appliances in use. Check the socket
amperage and the capacity of the meter or turn off
one of the appliances in use.
• Internal electrical fault of the appliance. Contact an
Authorised Service Centre.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible
causes.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For other alarm messages or problems
not described in the table, contact an
Authorised Service Centre.
12.1 The washing and drying results are not satisfactory
Problem Possible cause and solution
Poor washing results. • Refer to "Daily use", "Hints and tips" and basket
loading leaflet.
• Use more intensive washing programs.
• If you use multi-tablets, always switch on the option
Multitab.
Poor drying results. • Tableware has been left for too long inside a closed
appliance.
• There is no rinse aid or the dosage of rinse aid is not
enough. Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
There are whitish streaks or
bluish layers on glasses and
dishes.
• The release quantity of rinse aid is too much. Adjust
the rinse aid selector to a lower position.
• The quantity of detergent is too much.
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