12. TROUBLESHOOTING
If the appliance does not start or it stops
during operation. Before you contact an
Authorised Service Centre, check if you
can solve the problem by yourself with the
help of the information in the table.
With some problems, the display
shows a message.
Problem Possible solution
You cannot activate the appli-
ance.
• Make sure that the mains plug is connected to the
mains socket.
• Make sure that there is no a damage fuse in the
fuse box.
The programme does not start. • Make sure that the appliance door is closed.
• Press OK
• If the delay start is set, cancel the setting or wait
for the end of the countdown.
• The appliance has started the procedure to re-
charge the resin inside the water softener. The du-
ration of the procedure is approximately 5 mi-
nutes.
The appliance does not fill with
water.
The display shows the mes-
sage: Attention: no intake of
water possible. Please ensure
the tap is not closed or
blocked.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is
not too low. For this information, contact your lo-
cal water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not
clogged.
• Make sure that the inlet hose has no kinks or
bends.
The appliance does not drain
the water.
The display shows the mes-
sage: Attention: water is not
draining. Please ensure the
drain tube is not attached
wrongly.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or
bends.
The anti-flood device is on.
The display shows the mes-
sage: Attention: The antiflood
system has been activated.
• Close the water tap and contact an Authorised
Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For other alarm messages or problems
not described in the table, contact an
Authorised Service Centre.
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